May 29, 2014, Dynamics Cafe will host its latest "Meet the Experts Live!" webinar that expands upon the ebook "Social is for Closers". Dynamics GM Fred Studer will host the […]
Social CRM
Grow Your Small Business with Microsoft Social Listening
Previously, for small businesses, communicating face-to-face was critical, because it was the personal touch customers were looking for. However, in today’s world, B2B customers are more likely to use social […]
Social CRM Only For The Big Guys?
In June 2010, Gatorade launched its MissionControl. Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening. The […]
An Interview with Jennifer Pollard, Director of Product Marketing, Microsoft “For any company that wants to provide amazing customer experiences you should look at Microsoft and see how our technology […]
The History of CRM: A Consultant’s Perspective – Part Two
In the first part of this post I presented the first 5 chapters of the evolution of CRM from my own perspective. This second and final part of the history […]
Better Business Decisions with Maps Inside CRM
Maps have always been important to us, they show us the way. Mapping inside of Dynamics CRM goes a step further by showing your users the way to make better […]
Tap Into Social Media
There is a lot of chatter that you can listen to from prospects and customers in the wide world of social media. The trick is turning information in data you […]
SalesFUSION goes 'native' with Dynamics CRM 2013
Veteran Marketing Automation software provider, SalesFUSION, unveils native integration of it's popular marketing automation platform for Dynamics CRM 2013 in new webinar series. Five ways Marketing Automation will improve […]
Change of Season for CRM
Every now and then there seems to be an evolution in the marketplace which triggers an evolution in technology. The way in which customers research and shop for products has […]
3 Insider Tips for Using CRM To Increase Company Revenue
We now have tools that make the sales processes I have used for the past 20 years so much simpler. In my first post I discussed the background, and now I […]
Grow Your Small Business with Microsoft Social Listening
Previously, for small businesses, communicating face-to-face was critical, because it was the personal touch customers were looking for. However, in today’s world, B2B customers are more likely to use social […]
Social CRM Only For The Big Guys?
In June 2010, Gatorade launched its MissionControl. Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening. The […]
An Interview with Jennifer Pollard, Director of Product Marketing, Microsoft “For any company that wants to provide amazing customer experiences you should look at Microsoft and see how our technology […]
The History of CRM: A Consultant’s Perspective – Part Two
In the first part of this post I presented the first 5 chapters of the evolution of CRM from my own perspective. This second and final part of the history […]
Better Business Decisions with Maps Inside CRM
Maps have always been important to us, they show us the way. Mapping inside of Dynamics CRM goes a step further by showing your users the way to make better […]
Tap Into Social Media
There is a lot of chatter that you can listen to from prospects and customers in the wide world of social media. The trick is turning information in data you […]
SalesFUSION goes 'native' with Dynamics CRM 2013
Veteran Marketing Automation software provider, SalesFUSION, unveils native integration of it's popular marketing automation platform for Dynamics CRM 2013 in new webinar series. Five ways Marketing Automation will improve […]
Change of Season for CRM
Every now and then there seems to be an evolution in the marketplace which triggers an evolution in technology. The way in which customers research and shop for products has […]
3 Insider Tips for Using CRM To Increase Company Revenue
We now have tools that make the sales processes I have used for the past 20 years so much simpler. In my first post I discussed the background, and now I […]