Organizations that evaluated Sales Agent earlier this year were looking at a fairly contained story. Sellers worked mainly in Outlook and Teams, while Microsoft Sales Agent brought Dynamics 365 Sales […]
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Mailchimp Dynamics 365 Integration: 7 Data Nightmares Haunting Your CRM
Key Takeaways A Mailchimp Dynamics 365 integration helps connect customer, lead, audience, and campaign data across both platforms. It reduces manual exports, spreadsheet-based updates, duplicate records, and disconnected customer information. […]

Dynamics 365 CE/CRM Support: Five Signs Your Environment Has Outgrown Its Current Model
Teams often define Microsoft Dynamics 365 CE/CRM Support around the environment that exists at go-live. They decide who handles user questions, who administers the platform, when a partner gets involved, […]

How Dynamics 365 Project Operations Helps Commercial Construction Contractors Manage Projects
Key Takeaways Commercial construction projects need connected resource, cost and billing information. Dynamics 365 Project Operations brings project delivery and finance processes closer together. Development services can support construction-specific approvals, […]

AI Agent Governance in Microsoft Dynamics 365 CE/CRM: Security and Control at Scale
Most agent pilots are easy to keep track of because only a few people know what has been built. That changes once Sales, Customer Service, Marketing, and Power Platform teams […]

How Effective Governance Brings Structure to a Growing Power Platform Environment
Dynamics 365 rarely stays confined to the application it was originally deployed for. Finance teams build Power Apps around ERP processes. Operations automate approvals with Power Automate. Teams connect external […]

Microsoft Dynamics 365 Activate: What Enterprise CRM Teams Should Evaluate Before Migration
Microsoft Dynamics 365 Activate arrives at a point many enterprise CRM teams recognize. The platform decision is on the table, but the current environment is still difficult to scope. A […]

What Are Benefits Brokers Asking CRM and AI to do in 2027 and Beyond?
Benefits brokers are asking CRM and AI technology to reduce the manual work that still happens around core agency processes, including renewal data entry, commission processing, task management, and emerging […]

Beyond Release Waves: Why Continuous Dynamics 365 Planning Is Becoming a Business Capability
For years, Dynamics 365 and Power Platform customers have planned around a familiar rhythm: wait for the next release wave, review upcoming features, assess their impact, and prepare the business […]

How Maps in Dynamics 365 Help Reduce Your Organization's Carbon Footprint
The average field rep drives up to 35,000 miles a year. A significant portion is avoidable. For companies with field teams, transportation is often the largest and most overlooked contributor […]

Mailchimp Dynamics 365 Integration: 7 Data Nightmares Haunting Your CRM

Key Takeaways A Mailchimp Dynamics 365 integration helps connect customer, lead, audience, and campaign data across both platforms. It reduces manual exports, spreadsheet-based updates, duplicate records, and disconnected customer information. […]

Dynamics 365 CE/CRM Support: Five Signs Your Environment Has Outgrown Its Current Model

Teams often define Microsoft Dynamics 365 CE/CRM Support around the environment that exists at go-live. They decide who handles user questions, who administers the platform, when a partner gets involved, […]

How Dynamics 365 Project Operations Helps Commercial Construction Contractors Manage Projects

Key Takeaways Commercial construction projects need connected resource, cost and billing information. Dynamics 365 Project Operations brings project delivery and finance processes closer together. Development services can support construction-specific approvals, […]

AI Agent Governance in Microsoft Dynamics 365 CE/CRM: Security and Control at Scale

Most agent pilots are easy to keep track of because only a few people know what has been built. That changes once Sales, Customer Service, Marketing, and Power Platform teams […]

How Effective Governance Brings Structure to a Growing Power Platform Environment

Dynamics 365 rarely stays confined to the application it was originally deployed for. Finance teams build Power Apps around ERP processes. Operations automate approvals with Power Automate. Teams connect external […]

Microsoft Dynamics 365 Activate: What Enterprise CRM Teams Should Evaluate Before Migration

Microsoft Dynamics 365 Activate arrives at a point many enterprise CRM teams recognize. The platform decision is on the table, but the current environment is still difficult to scope. A […]

What Are Benefits Brokers Asking CRM and AI to do in 2027 and Beyond?

Benefits brokers are asking CRM and AI technology to reduce the manual work that still happens around core agency processes, including renewal data entry, commission processing, task management, and emerging […]

Beyond Release Waves: Why Continuous Dynamics 365 Planning Is Becoming a Business Capability

For years, Dynamics 365 and Power Platform customers have planned around a familiar rhythm: wait for the next release wave, review upcoming features, assess their impact, and prepare the business […]

How Maps in Dynamics 365 Help Reduce Your Organization's Carbon Footprint

The average field rep drives up to 35,000 miles a year. A significant portion is avoidable. For companies with field teams, transportation is often the largest and most overlooked contributor […]
