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New CRM, Microsoft Dynamics 365, and Azure Updates Discussed at Tech Insider Update

Recently, JourneyTEAM held their Q3 Tech Insider Update where they previewed new changes, updates, and releases made to Microsoft products, including Dynamics 365. In addition to resolving bugs and limitations in existing tools, the recent changes help business teams streamline data analysis, simplify business processes, and increase accessibility and visibility into valuable customer data.    …

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How Do Financial Services Firms Speed Up Important CRM Projects? With Rapid App Development Using the Power Platform

Financial services firms have external demands, but now, the lists of IT requests from internal customers are growing longer every day, requiring that you do things more rapidly. You must navigate tasks like budget, time, and resource constraints, manual as well as complex processes, security and compliance, and more. While it makes sense to use …

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Challenge Accepted! Revolutionizing Investor Relations for a Global Firm with Dynamics 365

A digital transformation story, told by the technology expert who drove it: Modernizing investor relations for a global firm using Microsoft Dynamics 365 Sales, the Power Platform, and Microsoft Teams HSO’s expert technical consultants’ primary focus is to deliver client solutions that make it easier and more enjoyable to do business. They possess drive and …

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Get You Power Platform Icons Right Here

                When creating documentation for prospects and clients – either to illustrate a process or create a training document, high quality images are key to transmitting a clear message. Usually we scrounge through Bing or Google image search for our documentation, but oftentimes the results are outdated and …

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JourneyTEAM Uses Dynamics 365 Marketing to Plan Annual Event

Companies today live in an interesting time. So many product offerings and services are so similar that customers now have plenty of choices. While in the past, customers would have selected the best or cheapest product, they’re no longer doing so. Instead, customers are all about who provides the best experience.     Thanks to technologies …

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Tech Insider Update Highlights Latest Enhancements to Microsoft Dynamics 365 to Support CRM Activity

Recently, JourneyTEAM hosted the Tech Insider Update for Q1 to preview the latest enhancements and changes to the Microsoft Suite. Many of the updates are to Microsoft Dynamics 365 applications, proving that Microsoft continues to deliver CRM features that help your organization better serve your customers, work more productively, and close more deals.   Delivered in …

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Document Generation Can Boost Power Platform Capabilities

Sometimes you need IT expertise. But sometimes you can't slow down your entire business because your developers are busy and not available on short notice. Fortunately, in this age of digital transformation and technological evolution, certain tasks that once required a developer are now built-in software applications, empowering non-technical users with new levels of daily …

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Optimize Your Marketing Journey with the Microsoft Marketing Module

Advancing technology and unique social circumstances are changing the way organizations find and interact with customers.  Innovation is required if today's companies are going to adapt and keep up with the competition. Few businesses can afford to be 'local,' relying on people in the neighborhood to find them. Organizations wanting to expand and thrive must …

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What You Need to do in Response to the Microsoft On-Prem Exchange Hack

If you haven’t been paying attention to the news recently, we’ll catch you up. Recently, Microsoft fell victim to a Chinese-based group of hackers (they’re calling them Hafnium) who have been targeting US-based companies via their on-prem Exchange servers. Specifically, this group is targeting data from industries like defense contractors, higher education, policy think tanks, …

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Dynamics 365 2021 Release Wave 1 is here!

Dynamics 365 2021 Release Wave 1 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central. You can read more …

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