Unleashing the Potential of Virtual Agents: Transforming Customer Service for the Future
Discover the revolutionary impact of Power Virtual Agents - a cutting-edge technology that promises to redefine customer service. In this blog, we will delve into five compelling reasons why …
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AI-based CRM - How does it help the Sales team?
The sales team is a collection of individuals who actively participate in sales activities to generate new or more sales. They go through the simple to sophisticated decision-making processes every …
Get Your Power Platform Icons Right Here
When creating documentation for prospects and clients – either to illustrate a process or create a training document, high quality images are …
Power BI Paired with Dynamics 365 CRM — Unleashing Next-Level Insights
Your CRM isn’t just a central hub to manage your customer and prospect relationships. It is loaded with rich data that if analyzed can help you maximize your sales potential …
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2021 Microsoft Power Platform Release Wave 1 Highlights
The 2021 Microsoft Power Platform release wave 1 describes all the new features releasing from April 2021 through September 2021 for Power BI, Power Apps, Power Apps portals, Power Automate, …
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Microsoft Power Apps Portals with Virtual Agents in Microsoft Dynamics 365 Customer Engagement: Key Takeaways
With more people working virtually, it is more important than ever to be there for your customers, anywhere, at any time. Empowering people, either inside or outside your organization, to …
Power Automate with Microsoft Dynamics 365: Key Takeaways
Microsoft Power Automate is becoming an increasingly popular tool being used across different industries to streamline repetitive tasks by automated business processes. I spoke with Larry McCoy, CRM Solution Architect …
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Now Is The Time For The Dynamics 365 Unified Interface
Why Now? Back in September 2019, Microsoft announced that on October 1, 2020, the Classic UI for Dynamics 365 would no longer be available. Another important thing to note is …
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