As you look back to see how well your business did during the hustle and bustle of the holiday season, be sure to listen in on what your customers are […]
Social CRM
XRM Vision merge with the Vendere Group
October 27, 2014 · XRM Vision ·
Earlier last week Montreal (Canada) based Vendere Group and XRM Vision announced that they are merging their CRM activities together to become Quebec’s leading firm dedicated solely to Microsoft Dynamics CRM. […]

10 Social Listening Experts Discuss WOW Service in a Social Intelligence Guide for Customer Service
October 20, 2014 · CRM Software Blog Writer ·
Anyone can say they offer 24/7 support and plenty of customer service representatives to take calls. From sales to troubleshooting, offering customer service is easy. What is not so easy […]

Your Brand Sux - Tips for Engaging Customers Through Social Media
October 13, 2014 · CRM Software Blog Writer ·
Ninety percent of consumers would recommend a brand after they interact with the brand's representatives on social media, according to a study by an Internet advertising bureau. Knowing that, just […]
Marketing with CRM: Tips and Tricks from 9 Industry Experts
October 6, 2014 · Click ·
As marketers, we are always looking for great ideas to make our jobs easier. At the Marketing with Microsoft Dynamics CRM Idea Conference held this September, an elite group of […]
Microsoft Dynamics CRM 2015 Unites Marketing and Sales
September 30, 2014 · BroadPoint, Inc. ·
Microsoft Dynamics CRM 2015 is finally here and it has arrived with a bang! There are way too many new features to mention in this article but it is important […]
How to Make The Most of Dynamics CRM’s Social Listening and Maximize Your ROI
August 17, 2014 · Laura Heinbockel, Intelligent Technologies, Inc. ·
In my last blog post, I spoke about the social listening features offered in the latest release of Microsoft Dynamics CRM and how they could help businesses gain a better […]
Social Selling with Microsoft CRM
July 24, 2014 · Intellitec Solutions ·
A top new enhancement in Microsoft CRM 2013 is the ability for companies to engage in social selling. As defined by Microsoft, social selling gives businesses the ability to share […]
New Features in the Microsoft Dynamics CRM Spring 2014 Release
June 10, 2014 · HITACHI Asia Pacific ·
Focusing on the customer, check. Continuing to enhance cloud computing software, check. Working with industry leaders to enhance social and mobile functionality, check. Microsoft Dynamics CRM is undergoing many changes […]
New Technologies Regarding Staff Training for Dynamics CRM
June 5, 2014 · .NET Wizards Sp. z o.o. ·
New technologies have revolutionised the way people communicate with each other, acquire information, establish private and business relations as well as do business. The areas in which their advantages are […]
XRM Vision merge with the Vendere Group
October 27, 2014 · XRM Vision ·
Earlier last week Montreal (Canada) based Vendere Group and XRM Vision announced that they are merging their CRM activities together to become Quebec’s leading firm dedicated solely to Microsoft Dynamics CRM. […]

10 Social Listening Experts Discuss WOW Service in a Social Intelligence Guide for Customer Service

October 20, 2014 · CRM Software Blog Writer ·
Anyone can say they offer 24/7 support and plenty of customer service representatives to take calls. From sales to troubleshooting, offering customer service is easy. What is not so easy […]

Your Brand Sux - Tips for Engaging Customers Through Social Media

October 13, 2014 · CRM Software Blog Writer ·
Ninety percent of consumers would recommend a brand after they interact with the brand's representatives on social media, according to a study by an Internet advertising bureau. Knowing that, just […]
Marketing with CRM: Tips and Tricks from 9 Industry Experts
October 6, 2014 · Click ·
As marketers, we are always looking for great ideas to make our jobs easier. At the Marketing with Microsoft Dynamics CRM Idea Conference held this September, an elite group of […]
Microsoft Dynamics CRM 2015 Unites Marketing and Sales
September 30, 2014 · BroadPoint, Inc. ·
Microsoft Dynamics CRM 2015 is finally here and it has arrived with a bang! There are way too many new features to mention in this article but it is important […]
How to Make The Most of Dynamics CRM’s Social Listening and Maximize Your ROI
August 17, 2014 · Laura Heinbockel, Intelligent Technologies, Inc. ·
In my last blog post, I spoke about the social listening features offered in the latest release of Microsoft Dynamics CRM and how they could help businesses gain a better […]
Social Selling with Microsoft CRM
July 24, 2014 · Intellitec Solutions ·
A top new enhancement in Microsoft CRM 2013 is the ability for companies to engage in social selling. As defined by Microsoft, social selling gives businesses the ability to share […]
New Features in the Microsoft Dynamics CRM Spring 2014 Release
June 10, 2014 · HITACHI Asia Pacific ·
Focusing on the customer, check. Continuing to enhance cloud computing software, check. Working with industry leaders to enhance social and mobile functionality, check. Microsoft Dynamics CRM is undergoing many changes […]
New Technologies Regarding Staff Training for Dynamics CRM
June 5, 2014 · .NET Wizards Sp. z o.o. ·
New technologies have revolutionised the way people communicate with each other, acquire information, establish private and business relations as well as do business. The areas in which their advantages are […]
