Earlier last week Montreal (Canada) based Vendere Group and XRM Vision announced that they are merging their CRM activities together to become Quebec’s leading firm dedicated solely to Microsoft Dynamics CRM. XRM Vision a Microsoft “Silver - Customer Relationship Management” recognized CRM consulting firm offers a one-stop shop for businesses and organisations who are striving towards …
Articles By: XRM Vision
Dynamics CRM 2013 - How to Change a business process: Free eBook
One of the many new exiting feature in Dynamics CRM 2013 is the ability to configure consistent business process that will allow users to follow best practices and common steps in their daily work. Business processes can be used to support a step by step approach providing guidance to the user while he completes …
Dynamics CRM 2013 - How to Change a business process: Free eBook Read More »
Social CRM Only For The Big Guys?
In June 2010, Gatorade launched its MissionControl. Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening. The following video is a testimony of the multiple and sophisticated utility and productivity tools used by Gatorade team to measure and confirm the impact of …
What's changed in Dynamics CRM 2013: Free eBook
You've heard a lot about CRM 2013, but have you had the chance to take a closer look? Microsoft has drastically changed the way we will work in Dynamics CRM; the user experience is greatly enhanced as major improvements are now available for the benefit of all. Find out about the changes and …
The History of CRM: A Consultant’s Perspective – Part Two
In the first part of this post I presented the first 5 chapters of the evolution of CRM from my own perspective. This second and final part of the history of CRM will take you through the next five milestones I thought were important! XRM CRM Software evolved in such a way that it …
The History of CRM: A Consultant’s Perspective – Part Two Read More »
The History of CRM: A Consultant’s Perspective – Part One
I’m evolving in the world of CRM Consultancy; for close to a decade my career mainly focused around Dynamics CRM Implementations. When my friend Felix Robitaille (CEO, XRM Vision) asked me to share my views and experiences in our corporate blog I didn’t really know where to begin so I decided to start from scratch …
The History of CRM: A Consultant’s Perspective – Part One Read More »
XRM Vision Is Now Publishing on CRM Software Blog
My team and I at XRM Vision have been blogging for a few months now. Even if our clientele is composed of English and French speaking people all of our articles were originally published only in French. But we are customer relationship professionals; we knew that we had to do something about this. So …
XRM Vision Is Now Publishing on CRM Software Blog Read More »
Dynamics CRM 2013 - How to Change a business process: Free eBook
One of the many new exiting feature in Dynamics CRM 2013 is the ability to configure consistent business process that will allow users to follow best practices and common steps in their daily work. Business processes can be used to support a step by step approach providing guidance to the user while he completes …
Dynamics CRM 2013 - How to Change a business process: Free eBook Read More »
Social CRM Only For The Big Guys?
In June 2010, Gatorade launched its MissionControl. Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening. The following video is a testimony of the multiple and sophisticated utility and productivity tools used by Gatorade team to measure and confirm the impact of …
What's changed in Dynamics CRM 2013: Free eBook
You've heard a lot about CRM 2013, but have you had the chance to take a closer look? Microsoft has drastically changed the way we will work in Dynamics CRM; the user experience is greatly enhanced as major improvements are now available for the benefit of all. Find out about the changes and …
The History of CRM: A Consultant’s Perspective – Part Two
In the first part of this post I presented the first 5 chapters of the evolution of CRM from my own perspective. This second and final part of the history of CRM will take you through the next five milestones I thought were important! XRM CRM Software evolved in such a way that it …
The History of CRM: A Consultant’s Perspective – Part Two Read More »
The History of CRM: A Consultant’s Perspective – Part One
I’m evolving in the world of CRM Consultancy; for close to a decade my career mainly focused around Dynamics CRM Implementations. When my friend Felix Robitaille (CEO, XRM Vision) asked me to share my views and experiences in our corporate blog I didn’t really know where to begin so I decided to start from scratch …
The History of CRM: A Consultant’s Perspective – Part One Read More »
XRM Vision Is Now Publishing on CRM Software Blog
My team and I at XRM Vision have been blogging for a few months now. Even if our clientele is composed of English and French speaking people all of our articles were originally published only in French. But we are customer relationship professionals; we knew that we had to do something about this. So …
XRM Vision Is Now Publishing on CRM Software Blog Read More »
