Articles By: XRM Vision

XRM Vision's Logo XRM Vision merge with the Vendere Group

Earlier last week Montreal (Canada) based Vendere Group and XRM Vision announced that they are merging their CRM activities together to become Quebec’s leading firm dedicated solely to Microsoft Dynamics CRM. XRM Vision a Microsoft “Silver - Customer Relationship Management” recognized CRM consulting firm offers a one-stop shop for businesses and organisations who are striving towards …

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XRM Vision's Logo Dynamics CRM 2013 - How to Change a business process: Free eBook

One of the many new exiting feature in Dynamics CRM 2013 is the ability to configure consistent business process that will allow users to follow best practices and common steps in their daily work.   Business processes can be used to support a step by step approach providing guidance to the user while he completes …

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XRM Vision's Logo Social CRM Only For The Big Guys?

In June 2010, Gatorade launched its MissionControl. Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening.   The following video is a testimony of the multiple and sophisticated utility and productivity tools used by Gatorade team to measure and confirm the impact of …

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XRM Vision's Logo What's changed in Dynamics CRM 2013: Free eBook

You've heard a lot about CRM 2013, but have you had the chance to take a closer look?     Microsoft has drastically changed the way we will work in Dynamics CRM;  the user experience is greatly enhanced as major improvements are now available for the benefit of all. Find out about the changes and …

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XRM Vision's Logo The History of CRM: A Consultant’s Perspective – Part Two

In the first part of this post I presented the first 5 chapters of the evolution of CRM from my own perspective. This second and final part of the history of CRM will take you through the next five milestones I thought were important!   XRM CRM Software evolved in such a way that it …

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XRM Vision's Logo The History of CRM: A Consultant’s Perspective – Part One

I’m evolving in the world of CRM Consultancy; for close to a decade my career mainly focused around Dynamics CRM Implementations. When my friend Felix Robitaille (CEO, XRM Vision) asked me to share my views and experiences in our corporate blog I didn’t really know where to begin so I decided to start from scratch …

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XRM Vision's Logo XRM Vision Is Now Publishing on CRM Software Blog

My team and I at XRM Vision have been blogging for a few months now. Even if our clientele is composed of English and French speaking people all of our articles were originally published only in French. But we are customer relationship professionals; we knew that we had to do something about this.   So …

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