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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Dynamics CRM for Marketing

Developing an effective lead scoring methodology in Dynamics 365

Lead scoring models provide marketers and salespeople with a way to see how close a lead is to becoming an opportunity or even a sale. Typically lead scoring models calculate a score for each lead based on demographic details such as location or job title, and/or behaviors like opening a marketing email or visiting a […]

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Visualize Dynamics 365 CRM data in Kanban View or Mind Map View for quick informed decisions!!

The world of business is dynamic in nature. Everything keeps on changing. In this fast-paced world, where decisions need to be made quickly, it becomes necessary to minimize the time spent on reading reports or sitting in meetings for status updates. The human brain captures visual information faster than text. Visualization makes it quicker and […]

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Migrate to the Cloud with Customized Support from JourneyTEAM | Sherpa Program

Relocating your on-premise solutions to the cloud is a massive undertaking. Not to mention expensive. But with COVID-19 still a major concern, businesses need to ensure their data and services are available at all times to remote employees. Because data migration is such a big project, many organizations use cloud consulting services to make the […]

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5 Features for Savvy Email Marketing with Dynamics 365 Marketing CRM

Applying the appropriate strategies to email marketing can be complicated, but it doesn’t have to be. Implementing comprehensive CRM solutions like Microsoft Dynamics 365 Marketing with apps that support marketing operations can help.   When evaluating email marketing efforts, it can often lead to this deceptively short-and-sweet question: “Is it working?”   Without the right […]

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3 Ways to Drive Intelligent Marketing with Microsoft Dynamics 365 Marketing CRM

Vying for the attention of buyers today requires more effort than ever before. As Marketers try to nurture customer demand, they must differentiate their business by offering truly personalized buyer experiences that turn prospects into engaged customers. Make that difference with CRM from Microsoft Dynamics 365 Marketing.       To formulate the right message, […]

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JourneyTEAM wins Microsoft’s 2020 Partner of the Year Award for Media & Communication Industry | Dynamics 365 Customer Engagement

Microsoft recognized JourneyTEAM as one of the top partners who demonstrated excellence and leadership in Microsoft technologies, specifically for Dynamics 365 Customer Engagement (Media & Communication).   Over the past year, JourneyTEAM has seen enormous success. In addition to aligning with Microsoft’s vision, JourneyTEAM has increased employee trainings, headcount, and solution offerings. Recognizing their successes, […]

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What beats a 360-degree view of each customer? A 360-degree view of each sale.

A big promise of Microsoft Dynamics 365 is a “360-degree view of your customers,” and that’s great: who could disagree? And if you’re in sales, perhaps the most important part of the customer relationship where you really need all 360 degrees is when a customer actually becomes a customer — when they sign their first […]

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How Do I Find CRM Talent?

Staffing and recruiting for technology - and specifically CRM staff augmentation - can be a tricky business. Employers are increasingly struggling in their search for technology candidates – and they seem to all be hitting the same common roadblocks. But a little knowledge goes a long way, even in the crazy world of CRM talent […]

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Turn D365 into a Customer Relationship MAXIMIZING Solution

What do we really want out of customer relationships? Yes, we all want to ensure customer satisfaction. Yes, we all want to keep customers engaged with our brand and products. But let’s cut the malarkey: we mainly all want revenue. (And satisfied, engaged customers are the revenue drivers.) Today, we’ll share a few tips on […]

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How to reduce RFP response times in D365

With RFP responses, the thinking is the early bird gets the worm… but being early isn't a guarantee. Sometimes, focusing purely on a speedy RFP response results in a sloppy RFP response, and the early bird leaves empty-handed (or is that empty-winged?). Getting a winning pitch in front of a client requires speed, professionalism, and […]

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