Microsoft Dynamics CRM Social Listening for Oil and GasSocial media is transforming the business-to-customer relationship. With social media monitoring, oil and gas companies can respond to customers via social channels, develop a voice in the industry, and get a bigger picture of where customers and competitors are headed. To meet the needs of today’s businesses, Microsoft released Microsoft Dynamics CRM with Social Listening …
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Make Marketing Count with Microsoft Dynamics CRMIn today’s organizations, sales productivity begins with the marketing team. However, where do marketing teams begin? The problem: Organizations are missing the tools necessary to implement a streamlined marketing campaign which amplifies lead generation. The solution: Utilizing Microsoft Dynamics CRM can dramatically improve your organization’s marketing campaigns. For instance, Dynamics CRM uses multichannel marketing automation and analytics …
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3 Microsoft Dynamics CRM 2013 TakeawaysToday, more than ever, organizations’ need their software to be productive. Consequently, Microsoft Dynamics CRM 2013 delivers a business software that is modern and easy-to use. Here are three Microsoft Dynamics CRM takeaways for your organization: Don’t plod through your CRM. Microsoft Dynamics CRM has a reimagined user experience that is simple, intuitive, and all …
Grow Your Small Business with Microsoft Social ListeningPreviously, for small businesses, communicating face-to-face was critical, because it was the personal touch customers were looking for. However, in today’s world, B2B customers are more likely to use social media to influence their purchase decisions. Therefore, small businesses cannot rely only on traditional communication methods. Social Listening Tools for Small Businesses Microsoft Social Listening is an …
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Build Relationships in Less Time With Microsoft Dynamics CRM Social InsightsIt is all about building relationships with Microsoft Dynamics CRM Social Insights. Social Insights, powered by InsideView, delivers data, insights, and connections directly into Microsoft Dynamics CRM, and is available at no additional cost to Microsoft Dynamics CRM Online customers with Professional licenses. Social Insights puts real-time company and contact information from 30,000 sources in …
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New Features with Microsoft Dynamics CRMBig things are coming with 2014’s Microsoft Dynamics CRM release. Microsoft announced the release of new additions to its Microsoft Dynamics CRM software. These features will arrive alongside the next Microsoft Dynamics CRM release in the second quarter of 2014. Three components available with Dynamics CRM’s upcoming release include Microsoft Dynamics Marketing, Social Listening, and …
Chicagoland Microsoft Dynamics CRM 2013 LaunchThere is a lot of great buzz (deservedly so!) around the Microsoft Dynamics CRM 2013 Launch. For those of us who have been avid fans since the beginning, it has sometimes been a painful process. But I am really liking the new CRM 2013 navigation and features. My only wish is that there would …
Marketing Videos: Microsoft Dynamics CRM Marketing and Marketing AutomationDid you know that the adoption of marketing automation technology is expected to increase by 50% by 2015*? And one of the best ways to ensure that you capture every lead from your digital and email marketing is to use an integrated CRM and Marketing Automation tool. See this marketing video to learn how with Microsoft Dynamics …
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4 Wonderful Things About Convergence 2013It has been nearly a decade since I attended a Convergence conference, which is Microsoft’s annual get together of users, experts and partners. When I first attended there were hundreds of attendees―this year a record of nearly 12,000 people came in from around the globe! For existing users and people considering a new business solution, …
Top CRM Trends for 2013: Focus on the Customer, Not the TechnologyThe top customer relationship management (CRM) trends for 2013 were outlined in a recent Forrester blog by William Bland. The second trend, “Companies will transform to become experience-driven organizations,” really resonated with me. He explains this customer-experience strategy: “More enlightened companies are defining customer management strategies from the outside in, articulating a customer management strategy defined …
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