At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me […]
Hosted CRM
Mobile CRM Means Anywhere, Anytime, Any Device
“The world is all gates, all opportunities, strings of tension waiting to be struck.” –Ralph Waldo Emerson Did you ever get a call from a customer while on the […]
Dynamics CRM Addresses Three Key Hurdles for Professional Services Firms
Successful professional services organizations have many things in common, regardless of what type of service they deliver. They offer consulting experience, industry-specific expertise, and project insight and guidance that clients […]
Top Reasons Microsoft Mobile CRM Means a More Productive Workforce
For Microsoft CRM customers, a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile will soon be available. This service will provide a full view of customer data […]
How to Align Dynamics CRM with Your Sales Team
In speaking with many clients and prospects, we often find that their CRM system does not support their internal sales process or, in essence, their sales team. This can be […]
How to Capture the Advantages of Cloud Computing While Avoiding the Risks
You’ve heard them before, the advantages of cloud computing are plentiful, but you also need to be wary of the potential risks. One way to do this is to ask the […]
xRM: Extending the Scope of Microsoft Dynamics CRM
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a […]
CRM for Associations: A New Era in Member Engagement and Revenue Generation
Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) […]
While there is a strong movement toward deploying business management solutions, like CRM systems, in the cloud, we know that there is still some apprehension. If you are considering a […]
Cloud, Cloud, Cloud – Cloud CRM is NOT New – And How Does This Relate to Star Trek?
Given all the hoopla about software in THE CLOUD, you might think it was a new phenomenon. Not so. Salesforce.com was founded in 1999. Yes, you read that correctly. That’s […]
Mobile CRM Means Anywhere, Anytime, Any Device
“The world is all gates, all opportunities, strings of tension waiting to be struck.” –Ralph Waldo Emerson Did you ever get a call from a customer while on the […]
Dynamics CRM Addresses Three Key Hurdles for Professional Services Firms
Successful professional services organizations have many things in common, regardless of what type of service they deliver. They offer consulting experience, industry-specific expertise, and project insight and guidance that clients […]
Top Reasons Microsoft Mobile CRM Means a More Productive Workforce
For Microsoft CRM customers, a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile will soon be available. This service will provide a full view of customer data […]
How to Align Dynamics CRM with Your Sales Team
In speaking with many clients and prospects, we often find that their CRM system does not support their internal sales process or, in essence, their sales team. This can be […]
How to Capture the Advantages of Cloud Computing While Avoiding the Risks
You’ve heard them before, the advantages of cloud computing are plentiful, but you also need to be wary of the potential risks. One way to do this is to ask the […]
xRM: Extending the Scope of Microsoft Dynamics CRM
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a […]
CRM for Associations: A New Era in Member Engagement and Revenue Generation
Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) […]
While there is a strong movement toward deploying business management solutions, like CRM systems, in the cloud, we know that there is still some apprehension. If you are considering a […]
Cloud, Cloud, Cloud – Cloud CRM is NOT New – And How Does This Relate to Star Trek?
Given all the hoopla about software in THE CLOUD, you might think it was a new phenomenon. Not so. Salesforce.com was founded in 1999. Yes, you read that correctly. That’s […]