Modern Workplace Technology Webinar - Untangle, Secure, Improve
It's hard to imagine any aspect of the workplace that hasn't been disrupted by new technology. From unified operations applications, customer engagement platforms, remote collaboration technologies suites, the digital business …
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How to automate ALL your sales & marketing reports - No more digging through data!
If there’s one thing that’s critical for modern sales and marketing professionals, it’s data. Not just for everyday decision making, but for upper management, as well. After all, it’s not …
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Social selling - How to engage customers beyond email and phone with LinkedIn and CRM
Are frustrated faces taking over your sales teams as prospecting fails to pay off? The conversion rate of cold calls is less than 1%, according to Keller Research Center. And honestly, let’s …
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Customer Self-Service - Your Portal to Success in the Digital Economy
The Digital Economy Demands Customer Self-Service Portals Are you hiring more sales associates to meet volume demand, sorting through scattered records of frequently asked questions and service requests, and pulling …
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What Microsoft Dynamics 365 means for CRM pricing and competition
Microsoft Dynamics 365 provides a lot of insight into where Microsoft has been, as well as where it is going with both its ERP and CRM lines. A single business platform and …
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4 Ways to Transform Your Business with a Modern CRM Solution
In the last few years, automation has become more than a luxury for keeping up with customer expectations, it's a necessity. Our digital world simply provides too many avenues for …
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Microsoft Dynamics CRM vs. Salesforce - 5 Reasons Why Dynamics is the Better Value
If it takes the average person 10 minutes to decide whether or not to buy a shirt (Skipton Building Society), then how long does it take the average business to pick …
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The Role of the Modern CRM Platform - Loyalty and the Customer Experience
There was a time when leads and opportunities were managed within Excel sheets, or by using simple contact management software. Sales teams reacted to customer demands and worked from a set of scripts that …
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6 P's of a Successful CRM Implementation – Choosing a Product and Partner
CRM implementation offers a rewarding step toward improving your business for both your customers and your employees. But a CRM implementation not driven by goals and proper planning can turn into …
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7 Reasons Why Microsoft Dynamics CRM Beats Salesforce – 2015 Market Leader Awards
In case you missed it, Microsoft Dynamics CRM took the “Winner” position in four major categories of the 2015 CRM Magazine Market Leader Awards. Microsoft unseated Salesforce.com and was recognized …
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