Get RMA Functionality within Microsoft Dynamics CRM
We’ve extended the use of Microsoft CRM to include Return Material Authorization (RMA) capabilities! Manufacturing and distribution companies can utilize this new solution to support RMA tracking, process automation, and …
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Learn about Connecting your Dynamics CRM and ERP Solutions at Convergence
Convergence is right around the corner and if you’re lucky enough be attending, you’ll notice there are a number of informative classes to choose from. One class in particular that …
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Just Released: Warranty Management and Product Repair through Microsoft CRM
Many of our clients include manufacturing and distribution companies that we’ve worked alongside implementing CRM and ERP solutions. From our work with these companies, it became clear that there was …
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Microsoft CRM vs. SharePoint: Why One Over the Other?
Dynamics CRM and Microsoft SharePoint are two powerful enterprise applications. Both are built on Microsoft Windows, SQL Server and can integrate with most Microsoft productivity tools like Office and Lync. …
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3 Reasons to Attend Microsoft Convergence 2013
Convergence 2013 is coming to New Orleans, March 18-21. This is the biggest Microsoft Dynamics Customer Conference event of the year with over 10,000 attendees and I encourage you to …
Extending Microsoft Dynamics CRM’s Customer Service Module for Manufacturing
Microsoft CRM delivers a robust out-of-the-box Customer Service solution which includes standard features like case management, field service scheduling, and a knowledge management module. For many companies, this built-in solution …
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Top 3 Ways Nonprofits Benefit from a CRM System
I’ll admit it. Nonprofits are my passion. Maybe it’s my tendency to vote for the underdog, or a naive dream to make the world a better place, or maybe I …
Security and Compliance with Microsoft Dynamics CRM (HIPAA & ISO27001)
As one of Microsoft’s top partners working with pharmaceutical companies and medical device manufacturers, Armanino Consulting has had many recent inquiries about HIPAA and other data compliance requirements as they …
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Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies
At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me …
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Microsoft CRM, Affordable For Small to Mid-size Businesses?
Absolutely, plus from a business standpoint, Microsoft Dynamics CRM is more cost effective than other CRM’s or no CRM for that matter. To start, let’s put it into perspective. All …
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