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Microsoft Dynamics CRM 2013 Unleashed – What You Need to Know

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Updated · Originally published

ForgeXRM was afforded early access to Microsoft Dynamics CRM 2013, which gave us the opportunity to actively review and provide feedback to Microsoft in the months leading up to the official release.

As a Microsoft Partner, laser-focused on Microsoft Dynamics CRM, we feel this is the best CRM release to date and couldn’t be more excited!!

Microsoft Dynamics CRM 2013 is no doubt a major release from Microsoft.  It introduces many new features and experiences that we feel will provide a cleaner, more intuitive interface that will drive both user adoption and productivity.

That said, with change comes many questions….

ForgeXRM compiled this ‘Frequently Asked Questions’ (FAQ)  page in anticipation of the types of questions we expect existing CRM customers might have regarding the Microsoft Dynamics CRM 2013 release.  It includes information around what’s changed in CRM 2013, CRM 2013 License Comparisons, and additional resources that will address your questions around this exciting new release.

We hope you find this useful. If you have any questions or need help with your CRM 2013 upgrade, please don’t hesitate to contact us.  We’re here to help make your transition as smooth as possible.

ForgeXRM is 100% focused on Microsoft Dynamics CRM, and we’ve witnessed the evolution of the product for almost a decade.  Microsoft’s commitment to a long-term strategic vision for CRM software, as evidenced by Dynamics CRM 2013, makes us proud to be a Microsoft Partner.

ForgeXRM + Microsoft

ForgeXRM develops innovative solutions that drive productivity and empower businesses to achieve more with the Microsoft Power Platform and Dynamics 365.

With our deep specialization, industry-leading CRM solutions for Insurance and Wealth Management, and Add-Ons for Project Management and our configurable XRM Grid Control, we accelerate innovation and empower businesses to maximize their CRM investments.

Contact ForgeXRM today. We’d love to connect and learn more about your goals and explore how ForgeXRM + Microsoft can support your organization’s needs.

By Ryan Plourde, ForgeXRM, www.forgexrm.com

by ForgeXRM, Microsoft Dynamics CRM Partner

Ryan Plourde

By Ryan Plourde, Principle and Owner, ForgeXRM

As Founder of ForgeXRM, I bring 30+ years of experience helping businesses streamline operations and strengthen relationships through CRM/XRM solutions built on Microsoft Dynamics 365 and Power Platform. My focus is on delivering tailored software solutions that solve real business problems, whether you're managing people, products, or processes. Previously, I founded AbleBridge, a leading Microsoft Partner/CRM solutions provider acquired by Crowe LLP, where I led the firm’s Microsoft practice.