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3 Ways ForgeXRM Helped Customers Realize the Benefits of Microsoft Dynamics CRM

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Updated · Originally published

It doesn’t seem possible that Spring is almost upon us, especially after the Winter Wonderland we experienced here in New England this year!  But now that the snow is (almost) in our rear view mirror I wanted to reflect on the busy Winter we had and highlight a few examples of some CRM projects we deployed in January and February.

 

  1. Designed a Sales Process in Microsoft Dynamics CRM that automates a company's retail sales force and measures penetration rate
    • Provided a clear definition of the sales process against sales goals in CRM
    • Minimized the salesperson's administrative effort needed to qualify or disqualify a lead
    • Extended functionality to remote sales force through mobile devices

 

  1. Upgraded Microsoft Dynamics CRM for a motorsports simulation company and integrated it with their accounting system
    • Upgraded to Microsoft Dynamics CRM 2011
    • Integrated CRM with Microsoft Dynamics GP 2010
    • Migrated their legacy integration software to now utilize Scribe Software

 

  1. Implemented Microsoft Dynamics CRM for an Insurance Agency who used to manage its client information in various spreadsheets
    • Provided a consolidated system of all client information across every Insurance Broker relationship
    • Streamlined the tracking of policy rates and the renewal process
    • Implemented commission tracking functionality that saves 25 hours every month in administrative time

ForgeXRM + Microsoft

ForgeXRM develops innovative solutions that drive productivity and empower businesses to achieve more with the Microsoft Power Platform and Dynamics 365.

With our deep specialization, industry-leading CRM solutions for Insurance and Wealth Management, and Add-Ons for Project Management and our configurable XRM Grid Control, we accelerate innovation and empower businesses to maximize their CRM investments.

Contact ForgeXRM today. We’d love to connect and learn more about your goals and explore how ForgeXRM + Microsoft can support your organization’s needs.

By Ryan Plourde, ForgeXRM, www.forgexrm.com

 

 

Ryan Plourde

By Ryan Plourde, Principle and Owner, ForgeXRM

As Founder of ForgeXRM, I bring 30+ years of experience helping businesses streamline operations and strengthen relationships through CRM/XRM solutions built on Microsoft Dynamics 365 and Power Platform. My focus is on delivering tailored software solutions that solve real business problems, whether you're managing people, products, or processes. Previously, I founded AbleBridge, a leading Microsoft Partner/CRM solutions provider acquired by Crowe LLP, where I led the firm’s Microsoft practice.