Last week Microsoft announced that the Dynamics 365 Business Edition would not be released (not with the name “Business Edition”) In a post on 9/22 Microsoft’s Alysa Taylor laid out the plans for Dynamics 365. To “further simplify” Dynamics 365 offerings and “increase ease of selection” Microsoft will offer a single collection of Dynamics 365 […]
continue reading...CRM Software Information
3 New Microsoft Dynamics 365 Features We’re Excited About
Microsoft has recently made available its latest update for Microsoft Dynamics 365, which comes with a host of new features and enhancements. Many improvements and functionalities have been added to existing features, while new applications have also been made available to take your business even further. While we’ve recently written about Microsoft Dynamics 365 for […]
continue reading...Relevez 3 défis des firmes de services professionnels avec une solution CRM spécifique
La grande flexibilité d’une solution CRM telle que Microsoft Dynamics 365 permet d’en faire le cœur des opérations de votre entreprise. Vous pouvez ainsi l’utiliser comme porte d’entrée à partir de laquelle toutes vos activités peuvent être complétées. Une solution spécifique à votre industrie peut également y être intégrée, permettant d’effectuer vos tâches quotidiennes à […]
continue reading...Are your Sales Reps Behaving?
Are your sales reps behaving? I have been doing a lot of research recently for a client that wants to build best practice behavior into their sales team and manage it with Dynamics 365. I have read research from all the top sales benchmark and behavioral analysis firms. In compiling this information I have found […]
continue reading...Overcome 3 Challenges Faced by Professional Services Firms with a Specific CRM Solution
The flexibility of a CRM solution such as Microsoft Dynamics 365 allows you to turn it into the heart of your organization’s operations. You can then use it as the entryway from which all your activities can be completed. It can also integrate a solution specifically designed for your industry, allowing you to complete all […]
continue reading...Microsoft vs. Salesforce – There is a new leader
In the Microsoft vs Salesforce war, there is a new leader. I have been in the Microsoft Dynamics CRM/365 space for over 14 years. Ever since I can remember Salesforce led most analysts’ reports on CRM/Sales Force Automation. There are a few key reasons why: Salesforce.com was launched in 1999, Microsoft released Dynamics CRM in […]
continue reading...Microsoft Dynamics 365 for Talent bientôt disponible
Microsoft a récemment lancé un aperçu technique de Microsoft Dynamics 365 for Talent, sa nouvelle application spécifique à la gestion des ressources humaines, laquelle sera lancée officiellement le mois prochain. Cet aperçu technique (disponible en anglais seulement) permet de se familiariser avec l’interface et les fonctionnalités. Centralisez vos fonctionnalités RH en une seule solution […]
continue reading...Learn how to convert website visitors into customers with Dynamics 365
Did you know that less than 12% of visitors to your website take any action? How do you leverage website visit data to engage with visitors and drive conversions? Join us to learn how. Most visitors to your website have an interest in your products/services or they wouldn't be visiting in the first place. If […]
continue reading...Give Your Customers Self-Service – Your “Portal” to Success in the Digital Economy
The Digital Economy Demands Customer Self-Service Portals Are you finding yourself hiring more sales associates to meet volume demand, sorting through scattered records of frequently asked questions and service requests, and pulling at strings trying to facilitate customer engagement? Well stop. Today’s customers expect service at their fingertips. In fact, 90% of customers in the US […]
continue reading...Microsoft Dynamics 365 for Talent Available Soon
Microsoft recently released a technical preview for Microsoft Dynamics 365 for Talent, an upcoming application specifically designed for the management of human resources, which will be launched officially next month. This technical preview makes it possible to become familiar with the interface and the functionalities of the application. Centralize your HR functionalities within a […]
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