You’re watching the news when you see the meteorologist point out a small storm in the Atlantic Ocean. In the coming days, that swirling energy cell becomes a tropical storm, then a hurricane. Initially it looks like it won’t hit your area, but with each passing day, the storm’s path changes. Suddenly, your town is […]
continue reading...CRM Software Information
Disaster Recovery with Microsoft Azure: The Tools You Need to Protect Your Business
Your business’s IT systems show their vulnerabilities when faced with disaster. Business owners always wish they had a more robust and safeguarded IT system when it’s too late: after a natural disaster like an earthquake, hurricane, or flood, or a human-caused attack like a computer virus or hacking scandal, has already struck. Be proactive-- now […]
continue reading...nVerge 2018 – a must-attend technology conference for business execs and end-users
Technology is embedded in everything we do. There are numerous CRM solutions out there that could supercharge your business and help you achieve an end to end efficiency. But how can you find the right one for your company or make sure the solution you're currently using is still up to date? Here at FMT […]
continue reading...Sales Process and CRM Success
Your CEO wants to grow your company and realizes that a full service, integrated CRM like Microsoft Dynamics 365 will be an important part of your strategy. Your sales team is a bit hesitant. They don’t want to be micro-managed by an inflexible, automated sales process. Implementing CRM (Customer Relationship Management) software can transform a […]
continue reading...How to Increase Revenue in the Contact Center with Dynamics 365
Any business using a contact center treats it as a cost center. From a financial perspective, this makes sense. A good conversation with a customer creates a lot of value. The problem is that it's usually intangible. In business, you need numbers to show your value … numbers like revenue that offsets costs. The […]
continue reading...Overview of Dynamics 365 for Marketing | 2018 Release Notes | Marketing Automation
Overview of Dynamics 365 for Marketing October '18 release Dynamics 365 for Marketing delivers comprehensive capabilities for creating and running multi-channel campaigns to generate leads for your sales team using simple drag-and-drop design tools. In the October '18 release, new capabilities include account-based marketing and deeper LinkedIn integration. The marketing app also supports additional languages […]
continue reading...Direct Sales IT Leaders: These 2 Tools Will Help Your Sales Leaders Increase Distributor Performance
Every IT leader has felt pressure from the sales organization to produce tools that will increase sales. This group is sometimes the hardest to serve - their requests are usually tinged with urgency, and their willingness to spend time with you designing solutions is sometimes limited. . . And there's the fact that […]
continue reading...3 Features to Look for in the Best CRMs for Nonprofits
As a nonprofit leader, your mission is unique, attracting a loyal member base. The people who join your organization are your lifeblood – they share a passion for your purpose, and they contribute their resources to help you accomplish it. Because past involvement with a nonprofit is the best indicator of future involvement, growing your […]
continue reading...Can Better Technology Help Network Marketing Teams Reach Their Potential?
The days of distributors selling product out a stockpile in their garage are over. The direct sales and network marketing industry has transformed from that information-poor selling environment to one that is rich in information about the buying and selling behavior of both distributors and customers. Is your organization effectively using all of this data […]
continue reading...Microsoft Dynamics 365 Business Central Overview
Microsoft Dynamics 365 Business Central Overview. I attended a 2 day deep dive on Business Central at Microsoft in Manhattan and wanted to share an overview of this new offering. Microsoft Business Central is a full, cloud-based ERP & accounting application. It is the cloud version of Microsoft Navision which has been available for many […]
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