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Better Designer Views in Microsoft Dynamics 365 CRM with the use of Power Apps — Get Excited!

The popularity of Microsoft Dynamics 365 CRM is continuing to grow and the developers at Microsoft are making improvements that push the boundaries of the CRM system.   Check out these new upgrades that the designers at Microsoft are making. Yes, as consultants at JourneyTEAM we were a little worried that the View Designer was […]

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Adapter Dynamics 365 Sales aux besoins des firmes de services professionnels avec Power BI

Si vous utilisez déjà les tableaux de bord de Microsoft Dynamics 365 Sales, il se peut qu’a priori vous ne voyez pas d’utilité à ceux de Microsoft Power BI. Cependant, il s’agit là d’un outil important pour les firmes de services professionnels puisqu’ils offrent une meilleure visibilité sur les informations dont elles ont besoin, incluant […]

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Adapting to COVID-19: Remote Workforce & Client Opportunities

How AKA’s Remote Workforce Embraced Unexpected Opportunities During COVID-19   As the COVID-19 pandemic continues, many businesses have seen an adverse business impact. Here at AKA Enterprise Solutions, both our team members and company as a whole have seen the pandemic as an opportunity for internal growth and ultimately a new climate in which to […]

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Improve the Usability of Dynamics 365 Sales for Professional Services Firms with Power BI

If you’re already using the dashboards provided by Microsoft Dynamics 365 Sales, you may not see the need to use Microsoft Power BI as well. However, it can be an important tool to help professional services firms obtain better visibility on all the information they need, even data outside the CRM.   Dynamics 365 Sales […]

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Comment Dynamics 365 Sales peut optimiser les ventes des firmes de services professionnels

Bien qu’une solution de gestion de la relation client soit un outil important pour toute industrie, il peut être plus facile pour les compagnies qui vendent des produits d’en justifier l’utilisation que pour les firmes de services professionnels. Puisque ces dernières vendent leur temps et leur expertise, elles n’ont pas nécessairement besoin de faire le […]

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Extended End of Support Date for SharePoint Server 2010: April 13, 2021

In response to the COVID-19 crisis and an increase in customer requests, Microsoft has decided to revise support for SharePoint Server 2010 products and technologies.   Microsoft’s top priority is the health and safety of their employees, customers, partners, and communities. They know that some of us are in the process of upgrading to a […]

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How Dynamics 365 Sales Can Optimize the Sales of Professional Services Firms

While a customer relationship management solution is an important tool for any industry, it may be easier for companies that sell products to make a case for the use of a CRM than it is for professional services firms. As the latter sell time and expertise, they may not need to track which products clients […]

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Fail, Survive or THRIVE? What will be your outcome to the current economic downturn?

What will be your outcome to the current economic downturn? The Harvard Business Review studied the last 3 recessions finding very important information that every business leader should review. A few of the study’s findings: -Firms that cut costs faster and deeper than rivals don’t necessarily flourish. They have the lowest probability—21%—of pulling ahead of […]

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A Successful Remote Workforce with Microsoft 365 CRM

Set Your Remote Workforce Up for Success with Cloud-Based CRM Tools from Microsoft   Until recently, only a handful of organizations had transitioned the better part of their workforce to working remotely. The idea of setting up virtually every employee to work from home was out of the question.   Now, suddenly, organizations throughout the […]

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Comment personnaliser votre solution Microsoft Dynamics 365 Sales (CRM)

Nous avons parlé récemment des bénéfices de personnaliser votre solution Microsoft Dynamics 365 Sales. Il est possible d’adapter presque n’importe quoi selon vos besoins et réalités spécifiques, des champs aux formulaires, en passant par différents processus d’affaires et flux de travail (workflows). En faisant en sorte que votre solution de gestion de la relation client […]

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