CRM Software Information

Microsoft Releases New Updates to Power Platform

Discover the latest features and capabilities of Power BI and Power Apps released in Fall 2021.  Historically, gathering, analyzing, and reporting on corporate data was achievable only by IT professionals or those with strong technical skills. Business executives or other employees who wanted to access data had to submit a formal and specific request to …

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Microsoft Dynamics 365 user interface updated with 2021 Release Wave 2

With the rollout of Microsoft Dynamics 365 2021 Release Wave 2 starting earlier this month, you may have noticed some changes to your Microsoft Dynamics 365 interface. This latest CRM update aims at bringing new functionality and enhancing the user experience, so here’s a couple of changes that will make your navigation and day-to-day tasks …

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Registration for JourneyTEAM’s 2021 Business Technology Summit Now Open

Discover how you can streamline business processes, improve system integration, and increase revenue at JourneyTEAM’s 2021 Business Technology Summit.     Join us for our ninth annual Business Technology Summit (BTS), a two-day virtual event to be held on November 9th and 10th. This free event includes over a dozen keynote speakers and breakout sessions that delve deep …

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2e lancement 2021 de Microsoft Dynamics 365 disponible bientôt

Le 2e lancement 2021 de Microsoft Dynamics 365 sera disponible très bientôt, apportant de nouvelles fonctionnalités et améliorations à la solution cloud de Microsoft. Le lancement se fera de façon graduelle à partir d’octobre jusqu’à mars 2022, améliorant les capacités et l’expérience utilisateur des applications de Dynamics 365, incluant Marketing, Sales, Customer Service et les …

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Should You Upgrade if You’re Using Microsoft Dynamics CRM?

You know how important your CRM is to your business. It helps you keep in touch with your existing customers, and nurture leads until they become customers. Without a robust and reliable CRM, your sales would slow down and that’s just not something you want to see happen. If you’re using Microsoft Dynamics CRM, there …

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Microsoft Dynamics 365 2021 Release Wave 2 Coming Soon

The Microsoft Dynamics 365 2021 Release Wave 2 is coming up soon, bringing tons of new features and improvements to Microsoft’s cloud solution. The rollout will start in October through March 2022, enhancing the functionality and experience of Dynamics 365 applications, including Marketing, Sales, Customer Service, as well as the other modules of the Dynamics …

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How to Sync Exchange Appointments and Tasks with the Dynamics 365 App for Outlook

One of the many reasons businesses are attracted to Dynamics 365 as a CRM system is because of its easy integration. The solution easily connects to other Microsoft solutions such as Outlook, Office 365, Power BI, and so much more. As a result, users have a centralized hub where they can view and manage all …

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Plugin Coding Best Practices In Microsoft Dynamics CRM

In any Microsoft Dynamics CRM instance, there are functionalities requested by the stakeholders which go beyond the functionalities offered by the Out-of-the-Box CRM instance. To deliver these functionalities we often need to write plugins. As a developer, if you have coded long enough on a project and know the CRM instance well, it is very easy to …

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New CRM, Microsoft Dynamics 365, and Azure Updates Discussed at Tech Insider Update

Recently, JourneyTEAM held their Q3 Tech Insider Update where they previewed new changes, updates, and releases made to Microsoft products, including Dynamics 365. In addition to resolving bugs and limitations in existing tools, the recent changes help business teams streamline data analysis, simplify business processes, and increase accessibility and visibility into valuable customer data.    …

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Planifier votre migration CRM vers le cloud

Avec le travail à distance, l’utilisation d’outils infonuagiques s’est répandue afin de supporter la mobilité et l’accessibilité. Pour en tirer le plein potentiel, il peut être une bonne idée de migrer votre solution CRM tout entière vers le cloud si ce n’est pas déjà fait. Une sécurité des données élevée, aucune infrastructure à gérer, des possibilités de personnalisation …

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