Choosing a Microsoft Partner

How to Sync Exchange Appointments and Tasks with the Dynamics 365 App for Outlook

One of the many reasons businesses are attracted to Dynamics 365 as a CRM system is because of its easy integration. The solution easily connects to other Microsoft solutions such as Outlook, Office 365, Power BI, and so much more. As a result, users have a centralized hub where they can view and manage all …

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New CRM, Microsoft Dynamics 365, and Azure Updates Discussed at Tech Insider Update

Recently, JourneyTEAM held their Q3 Tech Insider Update where they previewed new changes, updates, and releases made to Microsoft products, including Dynamics 365. In addition to resolving bugs and limitations in existing tools, the recent changes help business teams streamline data analysis, simplify business processes, and increase accessibility and visibility into valuable customer data.    …

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Why I Moved Two Customers From P2xRM to CRMPlus365

I respect people that can admit when they made a mistake. You're probably right 90% of the time, but for the other 10%, be an adult, say you're wrong, and fix it. My advice, whenever a problem pops up, start in the mirror, and work out from there. Recently, I knew that two of my …

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Use Managed Services for Your CRM Application Management Lifecycle

The success of any organization depends on their business-critical applications. IT departments are finding themselves overwhelmed trying to keep up with the integration of CRM, both cloud and on-premises, along with supporting tools and connectors. Keeping up with technologies and applications is difficult in this ever-changing environment; finding expert talent for support can make things …

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Two Questions I Would Tell a Friend To Ask Before Hiring a Software Partner

It is not easy to choose the right software partner, especially for a custom or customized software project that doesn't have a specific price tag. After 25+ years in this industry, here are two questions I would tell a good friend to ask if he was evaluating a custom development project. "Can you show me …

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How Much Do Incompetent Software Developers Cost?

Incompetent software developers charge the same as competent ones. Here's why. It is very easy for incompetent developers to hide when they are working on large teams. You don't really know who is doing what; you just get a bill for “200 hours spent last month”, and you pay it. You don't know if 20 …

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Three Market Trends Creating a Perfect Storm Around Digital Transformation

I feel three important and influential trends driving digital transformation for businesses across all industries are customer engagement, process automation and analytics. These aren’t new trends by any means, but I feel like the business environment, the technology and the business wherewithal to adopt new technology is coming together at the right time.  These trends …

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3 Ways a Microsoft Dynamics 365 Supply Chain Management and EDI Integration Enhance E-Commerce CRM Strategy

With the increased e-commerce demand caused by the dependency on online shopping, it is more important than ever to provide seamless customer experiences. If your company sells a product online, you know there’s so much more than just taking orders. A trusted solution like Microsoft Dynamics 365 Supply Chain Management as part of Dynamics 365 …

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Bring Your Golden Image to the Cloud with the Help of a Microsoft Gold Partner

Moving your CRM system to the cloud has numerous benefits: a centralized customer database, instant access to sales opportunities, automated task management processes--the list goes on and on. So while you’re enjoying a more secure, flexible, and accessible CRM system, why not bring those benefits to your endpoint management process?   Taking your endpoint management …

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FREE TRAINING – How to use Microsoft Dynamics 365 CRM to Lead Sales Teams

Learn how to use Microsoft Dynamics 365  CRM to Lead Sales Teams If you lead a sales team this training is for you! I have been helping businesses achieve success with Customer Relationship Management for over 17+ years and far too often the management and executive layers of the organization are not prioritized enough in …

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