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Microsoft Dynamics 365 experts providing comparisons and opinions to professionals in the CRM selection process since 2009


Choosing a Microsoft Partner

Pro Tips For Quick CRM System User Adoption

It’s been said that anything worth doing in life won’t come easy. Without a doubt, this applies to upgrading your business management systems. In today’s global economy, upgrading business management systems is more important than ever before. But CRM projects will only be successful if your team understands and adopts the new system quickly. How […]

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Microsoft Dynamics 365 CRM Admin Training

Microsoft Dynamics 365 Admin. training classes available in January We are conducting online Dynamics 365 Admin. training classes from January 18-21. Choose from a full 4-day boot camp or individual days. Classes are held live-online and led by a Dynamics 365 expert. See our Course Schedule for course availability and to register for any course […]

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4 Moments of Truth That Can Force a Change in a Sales Organization

Sales Management and Sales Operations can face multiple “moments of truth” during uncertain times that might force a change. 1. New sales leadership Sales organization must continuously reinvent themselves to meet new market expectations head on. Changes in sales leadership and changes in sales strategies are to be expected. An organization must have flexible sales […]

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Microsoft Dynamics Partner

Microsoft Dynamics Partner Selecting your Microsoft Dynamics Partner is a significant decision that will greatly impact the success or failure of your project. The definition of "partner" is "one associated with another with common goals". This is very important to remember in your Microsoft Dynamics Partner selection. The typical Dynamics 365 partner engagement model is […]

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Insider Tips To A Successful CRM Implementation

How do we determine authenticity? From “fake news,” to Nigerian Princes who want to share millions with us, to tv doctors promoting the latest cure-all, how can we know who to trust? Sometimes, it is obvious (chances are nobody is trying to give you a million dollars.) But what about other everyday decisions we need […]

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Three Interviews with Banking Industry Expert on Challenges, Trends and Technology

In recent weeks, we've spent time picking the brain of banking industry expert Tom Grottke, a highly regarded performance improvement consultant on the Crowe team. It was good to hear his take on the present and future state of the banking industry and the role of CRM software. Tom explained what he sees as the […]

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Microsoft Tech Update: New Features & More in August 2020

JourneyTEAM's August 2020 Tech Insider Update is Here   If your organization wants to maximize their investment in Microsoft CRM software solutions, it is imperative to stay up to date with Microsoft’s latest releases and features. Each quarter, JourneyTEAM releases a new Tech Insider Update--a rapid-fire format webinar that reviews the most important new features […]

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3 Powerful Things Real Companies Did With Microsoft Dynamics 365

What are the results? You can read hundreds of articles about the features of Microsoft Dynamics 365, but it is the actual results that matter. Instead of just sharing overviews and hypothetical scenarios, we want to share some recent real-world examples of business challenges the Crowe team solved for clients, across industry and business function, […]

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Microsoft Enhances Nonprofit Accelerator with Latest Release

Microsoft Enhances Their Nonprofit Accelerator in 3 Key Areas with Latest Release: Case Management, Program Design and Operations Toolkit   Microsoft and AKA are united in their mission to help non-profits with better technology solutions to overcome their unique challenges. AKA is making an impact through their partnership with Microsoft’s Tech for Social Impact group […]

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A Summary of Microsoft Inspire (Global Partner Conference)

New partner opportunities, exciting product announcements, and software updates were just a few noteworthy announcements at Inspire 2020.   While COVID-19 may have prevented Microsoft partners from gathering at Microsoft Inspire 2020, partners were still able to meet virtually. Partners heard from various inspirational keynote speakers and got fresh new ideas from various informative presentations. […]

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