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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

CRM Software Research

How Microsoft Dynamics 365 Helps Remote Workers Enhance Customer Relationships

One of the main benefits of Microsoft Dynamics 365 is that the information stored in your ERP (Enterprise Resource Planning) / CRM (Customer Resource Management) solution will be accessible wherever and whenever your teams are conducting business. That has proved valuable in this time of quarantine and remote working. Even with the disruptions caused by […]

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Selecting the Best CRM Software

Customer Relationship Systems, or CRM, are steady growing in popularity and viewed more and more as an essential tool for businesses.  There has been significant growth in cloud based CRM systems as these systems become much more robust, flexible, efficient and also cost effective. Selecting the best CRM Software for your business can certainly be […]

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Extended End of Support Date for SharePoint Server 2010: April 13, 2021

In response to the COVID-19 crisis and an increase in customer requests, Microsoft has decided to revise support for SharePoint Server 2010 products and technologies.   Microsoft’s top priority is the health and safety of their employees, customers, partners, and communities. They know that some of us are in the process of upgrading to a […]

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Fail, Survive or THRIVE? What will be your outcome to the current economic downturn?

What will be your outcome to the current economic downturn? The Harvard Business Review studied the last 3 recessions finding very important information that every business leader should review. A few of the study’s findings: -Firms that cut costs faster and deeper than rivals don’t necessarily flourish. They have the lowest probability—21%—of pulling ahead of […]

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How to Create, Send, Collaborate and Analyze Surveys in Microsoft Forms Pro for Dynamics 365

Microsoft Forms Pro is a simple yet powerful enterprise survey tool that lets you capture, analyze, and act on customer and employee feedback. You can: Create professional surveys no matter your skill set Integrate data with Office 365 and Dynamics 365 Improve customer engagement with decisions based on AI-driven insights To get a sense of […]

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Power-CRM Version 1.0.0.40 Released

            Power-CRM update 1.0.0.40 is now available. This version upgrade includes 17 bug fixes and 15 new functionality items. Along with version 1.0.0.40, we are also releasing the Power-CRM Sales Analysis App. This optional add-on solution is a full analytics app for Power-CRM containing 10 full dashboards/reports and over 70 charts/graphs/KPI's. […]

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Navigating and Troubleshooting the Outlook App in Dynamics 365 Customer Engagement

What is the Outlook App for Microsoft Dynamics 365?  The Outlook App allows users to track emails, tasks, appointments and contacts that are already created in Outlook to Microsoft Dynamics 365. It cuts out the need to navigate and log into additional programs to add records in Dynamics 365. This eliminates the manual process of […]

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Solutions CRM gratuites et payantes: Quoi choisir pour votre organisation?

Vous songez à faire l’acquisition ou à changer votre solution de gestion de la relation client? Comme d’innombrables solutions CRM sont disponibles, il peut être tentant d’ignorer les produits payants et de se concentrer sur les options gratuites. Gardez cependant en tête que si quelque chose semble trop beau pour être vrai, c’est probablement le […]

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Selecting the Best CRM Software

Selecting the best CRM software for your business can be a challenging process. Get it right and your chance of success goes up significantly. CRM or Customer Relationship Management is essentially a business software that helps individuals and teams maximize their productivity by improving customer communications and marketing/sales/customer service effectiveness overall. Primarily, CRM is a […]

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Free vs. Paid CRM Solutions: Which Is Better for Your Organization?

Thinking of acquiring or changing your customer relationship management solution? The sheer number of CRM solutions available can be overwhelming, and it may be tempting to ignore paid products in favour of the free options. But if it sounds too good to be true, it probably is. Here are some of the factors you should […]

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