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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

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CRM Roadmap: Where are you?

One of the great advantages using Microsoft products is their commitment to continuous innovation and improvement. Therefore, it can be easy to lose sight of where you are on the Microsoft CRM roadmap. Specifically, versions and name changes blend together over time. How can you be sure your business is where it needs to be? […]

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Connect LinkedIn with your CRM

LinkedIn is more than just the world’s largest social network of professionals. It is also a vast, untapped source of revenue for your sales team. LinkedIn in full of educated, affluent decision makers, representing over 30M companies worldwide.  According to Forbes, 80% of B2B leads from social media occur on LinkedIn. 45% of people that […]

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Tailor Dynamics 365 for your Business using Custom Apps

Have you ever opened the menu in Dynamics 365 and been overwhelmed with deciding where to navigate among the seemingly endless sea of record types? Navigation in Dynamics 365 can be difficult and time consuming – especially for new employees or those working on secondary devices like laptops, tablets, or phones. By deploying custom apps […]

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Dynamics 365 Spring 2019 Update is One Week Away

Microsoft Dynamics 365 Spring update. The next major update to Dynamics 365 is 1 WEEK AWAY! Microsoft has changed the way that updates to Dynamics 365 Online are deployed. In the past the update would roll out over a month or so and you would receive notifications of the date your system would receive the […]

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Manage your KPIs with Dynamics 365 Goals

Goal management in Dynamics 365 is a tool which provides the ability to manage KPIs in just a few clicks. You can use goals to compare targets and actuals for a defined period. And given the fact that Goals is an out of the box feature with Dynamics 365, you can set them up in […]

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7 Characteristics of a Successful Ongoing CRM Implementation Mindset – Part 2

In our previous blog, we outlined the many changes that have affected the CRM industry, including ever changing customer and user expectations.  We stressed the importance for organizations to adopt a new mindset of continuous improvement and new approaches to managing their CRM technology and processes investments over time. But how can that actually be […]

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La version cloud de Microsoft Dynamics 365 profitera bientôt de mises à jour continues

Microsoft change la façon dont les mises à jour de Microsoft Dynamics 365 seront livrées : les mises à jour cloud majeures seront maintenant déployées deux fois par an, soit en avril et en octobre, afin de fournir de nouvelles capacités et fonctionnalités. Ces mises à jour seront rétrocompatibles, alors que les mises à jour de […]

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Microsoft Optimizes Delivery of Microsoft Dynamics 365 Cloud Version with Continuous Deployment Updates

Microsoft is changing the way Microsoft Dynamics 365 updates will be delivered: major cloud updates will be deployed twice a year in April and October to provide new capabilities and functionality to all Dynamics 365 users. These updates will be backwards compatible, while regular performance updates will be rolled out throughout the year as before, […]

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Overview of Dynamics 365 for Marketing | 2018 Release Notes | Marketing Automation

Overview of Dynamics 365 for Marketing October '18 release Dynamics 365 for Marketing delivers comprehensive capabilities for creating and running multi-channel campaigns to generate leads for your sales team using simple drag-and-drop design tools. In the October '18 release, new capabilities include account-based marketing and deeper LinkedIn integration. The marketing app also supports additional languages […]

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14 Highlights In The Dynamics 365 October 2018 Update Guide

Microsoft has published a release preview guide for the next major cloud update to its Business Applications. In this post, we've highlighted the main themes and new features that caught our eye across Dynamics 365 Customer Engagement apps. 1. All Users Will Be On The Same Version Microsoft recently changed the way it manages cloud updates which requires […]

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