About Microsoft Dynamics CRM

Dynamics 365 Microsoft Cloud for Nonprofit 2021 Release Wave 2

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications (Read more...)

What's new with Dynamics 365 Marketing?

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central. (read more...)

Microsoft Dynamics 365 user interface updated with 2021 Release Wave 2

With the rollout of Microsoft Dynamics 365 2021 Release Wave 2 starting earlier this month, you may have noticed some changes to your Microsoft Dynamics 365 interface. This latest CRM update aims at bringing new functionality and enhancing the user experience, so here’s a couple of changes that will make your navigation and day-to-day tasks …

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Wave 2 release updates for Omnichannel for Customer Service in Microsoft Dynamics 365

Omnichannel for customer service in Microsoft Dynamics 365 offers to connect and engage customers across different digital messaging channels. You can enable chat, SMS, and social channels like Facebook, Twitter in your organization using omnichannel. We can sign up for 30 days of free trial to experience omnichannel for customer service.  There are some features that are …

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Microsoft Dynamics 365 Provides Insurance Brokers Big Benefits

I think we can all agree that the advantages of using customer relationship management software are numerous and widely acknowledged. However, what is not so openly talked about is that selecting the right system can be a source of frustration for many insurance agencies and brokers. Off-the-shelf software doesn’t provide all the functionality an insurance …

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How to manage Updates in Dynamics 365: Update Releases and early access

This article provides you the information on how to manage updates in Dynamics 365 online especially how to get early access to new updates. So, if you want to manage anything related to your environment you need to go to the Admin Portal. Here is the link for it https://admin.powerplatform.microsoft.com. If you have access to the …

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Registration for JourneyTEAM’s 2021 Business Technology Summit Now Open

Discover how you can streamline business processes, improve system integration, and increase revenue at JourneyTEAM’s 2021 Business Technology Summit.     Join us for our ninth annual Business Technology Summit (BTS), a two-day virtual event to be held on November 9th and 10th. This free event includes over a dozen keynote speakers and breakout sessions that delve deep …

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2e lancement 2021 de Microsoft Dynamics 365 disponible bientôt

Le 2e lancement 2021 de Microsoft Dynamics 365 sera disponible très bientôt, apportant de nouvelles fonctionnalités et améliorations à la solution cloud de Microsoft. Le lancement se fera de façon graduelle à partir d’octobre jusqu’à mars 2022, améliorant les capacités et l’expérience utilisateur des applications de Dynamics 365, incluant Marketing, Sales, Customer Service et les …

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Ken Eldridge, MBA, joins ACE Microtechnology, Inc. as CRM Practice Director

    Ken Eldridge, MBA, joins ACE Microtechnology, Inc. as CRM Practice Director ATLANTA, GA, October 2021 - ACE Microtechnology, Inc. (ACE) is a global business and technology services firm that provides Microsoft Dynamics Solutions to the mid-market.  ACE is a Gold Certified Direct Cloud Solution Provider of Dynamics 365 Business Central, Dynamics 365 Customer …

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