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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 
Jonathan Taub, Rimrock Corporation

Microsoft Dynamics CRM Online Integration with Microsoft Office 365

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Microsoft is planning to improve the cloud services offered by its Microsoft Office 365 software with the integration of its Microsoft Dynamics® CRM Online offering. Although there is still a lot of work to be done to streamline this offering, the concept is ideal for companies of all sizes.

Microsoft Office 365 brings advanced functionality to businesses with online software hosted in the cloud. It makes it easy for everyone within your organization to work together seamlessly and productively. Everyone at your company can have real-time access to emails, web conferencing, documents, and calendars. Office 365 brings the office together whether they’re virtually based or in an actual office.

When this functionality merges with that of Microsoft Dynamics CRM Online, the possibilities expand. Office 365 makes collaboration easy and manageable, while CRM holds the key to offering optimal customer support and services. In order for your team to be productive with your customers and clients, they need to be efficient internally as well. The combination of these two innovative solutions makes this possible, and will help companies meet the competitive edge they’ve been looking for.

As I mentioned above, the integration isn’t available quite yet, but it’s a good time to conduct your research. Learn more about both solutions and make sure the capabilities are right for what you’re looking for. There are also free trial options for both solutions, so if you’re unsure of whether it will help you, try it out!

If you have any questions in the software evaluation process, please feel free to contact us at Rimrock Corporation. We are a Microsoft Dynamics CRM partner in Ontario, Canada and are dedicated to offering the tools and resources needed to make the right decision for your software purchases.

By Jonathan Taub of Rimrock Corporation, Microsoft Dynamics CRM Partner based out of Ontario Canada

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