There’s an exciting new development happening with Microsoft Dynamics CRM and how you'll be able to use it with the popular ERP solution Microsoft Dynamics NAV. Recently, Microsoft confirmed that it will be providing built-in integration with Microsoft Dynamics CRM in the next release of Microsoft Dynamics NAV. And the next release, called R2, is due in the fourth quarter of 2010, which is earlier than a lot of people expected.
This is really great news. Integrating Microsoft Dynamics CRM and Microsoft Dynamics NAV brings these two leading CRM and ERP solutions together to deliver a powerful product combination. Currently however, if you want to integrate the two products you’ll need a third-party application. Deploying one of the third-party applications available can be successful (it depends on how it’s done and the application you choose to do it), but is not always ideal and can sometimes raise questions regarding product support. Alternatively you can rely on the inherent features for sales, marketing and customer service in Microsoft Dynamics NAV (they’re not the same as Microsoft Dynamics CRM) or simply use the two products separately.
Having built-in integration will deliver a wide range of benefits for Microsoft Dynamics CRM and Microsoft Dynamics NAV (which used to be called Navision) users alike. First, the integration will be fully supported by Microsoft. Then there are the functional enhancements and improvements to business processes, such as eliminating redundant data entries and making sure information in both the ERP and CRM solutions is kept up to date. And a major benefit for marketing and sales people, often the heaviest users of Microsoft Dynamics CRM, is that they’ll be able to quickly access detailed business information such as payment history, contracts, pricing, and product availability.
Another key feature of the built-in integration is that you’ll be able to integrate either on-premise Microsoft Dynamics CRM or hosted Microsoft Dynamics CRM with Microsoft Dynamics NAV – it will work with both deployment options. It will also allow you able to migrate from hosted Microsoft Dynamics CRM to on-premise (or the other way around) and seamlessly maintain the integration with NAV. This is again useful as we’ve found many customers start off with hosted Microsoft Dynamics CRM and, once they’ve established the benefits, understood what they can achieve with the software, and decided they’ll make CRM a core part of their business strategy, will move to the on-premise option.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
3 thoughts on “News about Microsoft Dynamics CRM integration with Microsoft Dynamics NAV”
Youre so cool! I dont suppose Ive read anything like this before So nice to find somebody with some original thoughts on this subject realy thank you for starting this up this website is something that is needed on the web, someone with a little originality useful job for bringing something new to the internet!
It’s exhausting to search out knowledgeable individuals on this topic, however you sound like you already know what you’re talking about! Thanks
I just attended this event.
WIN HP mini Netbooks (5 Netbooks) and 100 Dynamics CRM online subscription (free for 6 months).
http://bit.ly/dsBBc4 . http://social27.com and it is based on Windows Azure platform.
The Dynamic Business Week is the event where you can experience the Social Customer Relationship Management (SCRM) community in action. This event offers you a unique opportunity to network with your peers, industry experts and Microsoft Dynamics CRM team members. Share ideas and knowledge— all in one place.
Visit Dynamic Business Week by following this link.
This event lets you interact with industry experts in the CRM and social CRM space and also with other attendees that are interested in SCRM .
This is a virtual event with social media interaction built from ground up, the Virtual events platform used is
Comments are closed.