Articles By: Rimrock Corporation

Microsoft Celebrates 2 Decades on the Web!

In 2014, we celebrate our 20th anniversary as Microsoft Partners, specializing in Microsoft Dynamics GP, Microsoft Dynamics CRM, and Business Intelligence. Our success can be attributed to our valued clients and our great team of partners and staff. Dedicated to the highest standards of quality and professionalism, our staff have demonstrated extraordinary commitment to our clients. …

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Notable Improvements in Microsoft Dynamics CRM 2013

Probably the most notable improvements in Microsoft Dynamics CRM 2013 are the new process forms that can be found in all the entities including the most popular account, contact, lead, opportunity and case entities. Process forms feature a "flat UI" which means users can interact with the form with dramatically fewer clicks or sub-forms support. …

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How to Stack Your Microsoft Dynamics CRM Higher than the Rest

Today’s business management solutions can streamline operations and position your business for growth. For example, software that integrates seamlessly is much more powerful than individual, specialty solutions.  Microsoft technology keeps this in mind and helps businesses take it to the next level with their stack of Microsoft Dynamics solutions, such as Microsoft Dynamics CRM. Microsoft …

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New Lower Dynamics CRM Pricing for Mobile Users

Microsoft has announced changes to Dynamics CRM pricing, which will be effective for the next release scheduled for  this fall. Some license prices went up, but there are new options that are less expensive than the old one price for all users. There are now three licensing options and each option will include the ability …

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The Ups and Downs of Elevator Contracting

The elevators that you service may only go in two directions, but your business activities can go every which way.  Gain both control and insight over your elevator contract business with a solution that can keep you heading in the right direction – FieldBoss®. Elevator contracting is a unique niche business and requires a unique …

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Monitor Sales Activities from Central Dashboard

Sales managers have the tough job of keeping tabs on their team.  They need to know what each sales representative is doing, how successful their activities are, and how well (or poorly) different product lines are selling.  Instead of stopping by each of your team’s offices, you can save time and prevent disruptions by using …

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Three Ways CRM Software Helps Automate Your Elevator Service Business

While elevators only go up and down, your elevator service business goes in many different directions.  You need to make sure your elevators are working properly and that customers are satisfied, while growing your business.  Provide your team with a tool stronger than what they carry in their toolbox – FieldBoss® with Microsoft Dynamics® CRM.  …

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Turn Leads into Sales with CRM Software

Making sales isn’t about luck; it’s about finding prospects and knowing your customers.  Use the data in your customer relationship management (CRM) software to create meaningful marketing data, target better prospects, and strengthen customer relationships.  After all, lucky socks don’t find new customers or close sales, you do. How sales professionals go about finding new …

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5 Ways to Define the CRM Acronym

If you ask a dozen different companies to define customer relationship management (CRM), you will probably get a dozen different answers.  Businesses realize they need to keep their customers engaged and satisfied, but how they go about it can involve a variety of different methods.  Here are five ways we define CRM using Microsoft Dynamics® …

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Online CRM Versus CRM On-premise

When facing a difficult decision, especially in business, it is important to weigh the pros and cons of your choices.  After choosing to use a customer relationship management (CRM) solution, your first choice is to decide whether you want an on-premise or online deployment.  The right deployment option depends on your available resources and business …

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