Malgré les nombreux avantages d’une solution de gestion de la relation client, les organisations sont parfois sceptiques quant au retour potentiel sur leur investissement. En tant qu’experts de Microsoft Dynamics 365 Customer Engagement, chez JOVACO nous nous trouvons souvent à briser les mêmes mythes et idées fausses lorsque nous faisons l’analyse d’un système existant dont […]
continue reading...CRM Software Implementation Tips
Make a Success of Your CRM Implementation Project
If you’ve decided to implement a new or updated CRM solution, you might think your job is over when you’ve selected a full-featured, flexible CRM system such as Microsoft Dynamics 365/CRM. But really, there is some important work ahead. As important as it is to choose the right product, it’s equally important that it be […]
continue reading...Debunking CRM Myths: Maximizing Your Return on Investment
Despite the many advantages of a customer relationship management solution, organizations are sometimes skeptical that they can benefit from one as well as its true ROI. As Microsoft Dynamics 365 Customer Engagement experts, we at JOVACO often have to debunk the same few myths and misconceptions whenever we are called to analyze an existing system […]
continue reading...Customize Your CRM Software’s Feature Set with Cloud Native and AKA
Need Custom Features for Microsoft Dynamics CRM? Cloud Native Can Help! “We love our CRM solution! It’s great. But…” I can’t tell you how many times I’ve heard this from a client. No one’s ever completely satisfied with their CRM. Companies want to know if this or that CRM will be “the one” […]
continue reading...How Microsoft Dynamics 365/CRM Adds Value to Your Business
Customer Relationship Management (CRM) was developed to organize and keep track of customer information, and it certainly does that. But growing businesses are finding that modern CRM solutions such as Microsoft Dynamics 365/CRM go way beyond simply saving and filing information and can now also drive growth and add value to their organization. Here are […]
continue reading...Microsoft Dynamics CRM 365 On-Premise vs Online
Microsoft Dynamics CRM 365 on-premise vs online - know the differences in deployment models. There are a number of significant differences between Microsoft Dynamics CRM 365 on-premise vs online. Each model should be carefully examined in deciding the best model for your business. Microsoft CRM on-premise was released in 2003 and went through several versions […]
continue reading...How to make your CRM implementation a success
There are common potential points of failure within all CRM implementations. The key is to understand these issues and to put plans in place to mitigate risks at the outset, and to be able to recognise the warning signs before it’s too late. In this article, we look at 3 key success factors when preparing […]
continue reading...5 Reasons Why You Should Choose a Microsoft Gold Certified Partner
5 Reasons to Choose a Microsoft Gold Partner Whether you’re shopping for a consumer product on your own time or evaluating a potential IT partner for your organization, you depend on reviews, professional assessments, and certifications to help you make the right choice. In the tech world, it’s common to see an array of “certifications” […]
continue reading...BroadPoint Listed by Clutch as a Top CRM Consulting Company in Washington, DC Area
If you are looking for a business technology partner, you might be familiar with Clutch. Clutch is a data-driven field guide to business buying decisions. They interview real clients, collect data, and compare competitors to help you find a firm ideally suited for your project. Clutch has made its reputation by connecting all sized and […]
continue reading...Functional Task Force and Reverse Training – Redefine Your Role in YOUR CRM Implementation
A CRM project will certainly fail if it does not receive the full support of those who will ultimately benefit from it…..the users. Call it user adoption or company buy-in but without it, your CRM implementation will feel like an up hill battle and ultimately will be a huge waste of money. With it, you […]
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