If there’s one thing that’s critical for modern sales and marketing professionals, it’s data. Not just for everyday decision making, but for upper management, as well. After all, it’s not easy to secure a sufficient marketing budget if you have trouble piecing together the numbers to back it up. Anyone who works in the field […]
continue reading...CRM Software Selection Tips
5 astuces pour assurer un haut taux d’adoption des utilisateurs lors de l’implantation de votre nouvelle solution Microsoft Dynamics 365 – Avant l’implantation
L’implantation d’une nouvelle solution CRM telle que Microsoft Dynamics 365 peut représenter un investissement substantiel pour toute organisation, autant en temps qu’en argent. Il importe donc que vos ressources utilisent le nouveau système afin que ses fonctionnalités et bénéfices permettent à votre organisation de profiter du meilleur rendement possible sur son investissement. À cette fin, […]
continue reading...5 Tips to Ensure a Higher User Adoption Rate when implementing your New Microsoft Dynamics 365 Solution – Before the Implementation
The implementation of a new CRM solution such as Microsoft Dynamics 365 may represent a substantial investment for any organization, not just financially, but in time. However, your users need to be using the new system to leverage all its benefits and features for your organization to see any return on its investment. To ensure […]
continue reading...Microsoft Dynamics 365 vs Salesforce Webinar December 7th
Microsoft Dynamics 365 (CRM) and Salesforce. If you are evaluating a customer relationship solution for your organization, odds are pretty good that you have come across the names of these two leading CRM platforms. Just like Coke vs Pepsi these two technologies have many similarities. But how do they really compare to each other? If […]
continue reading...Standard or Customized CRM Solution: Which One Should You Consider?
One of the many advantages of a CRM solution such as Microsoft Dynamics 365 is that it provides a highly flexible and customizable platform from which all your activities can be completed. As such, it can be personalized to meet all your specific needs and adapt to the unique reality of your organization to facilitate […]
continue reading...The Top 3 Keys to CRM Success – Straight Talk
The CRM road is littered with deployments that are functional failures and that don’t meet value expectations. We see it all the time. In fact, a good part of our business is fixing deployments that have been designed, installed, and rolled out by others or internal IT teams. Organizations considering a new CRM purchase or […]
continue reading...Relevez 3 défis des firmes de services professionnels avec une solution CRM spécifique
La grande flexibilité d’une solution CRM telle que Microsoft Dynamics 365 permet d’en faire le cœur des opérations de votre entreprise. Vous pouvez ainsi l’utiliser comme porte d’entrée à partir de laquelle toutes vos activités peuvent être complétées. Une solution spécifique à votre industrie peut également y être intégrée, permettant d’effectuer vos tâches quotidiennes à […]
continue reading...Overcome 3 Challenges Faced by Professional Services Firms with a Specific CRM Solution
The flexibility of a CRM solution such as Microsoft Dynamics 365 allows you to turn it into the heart of your organization’s operations. You can then use it as the entryway from which all your activities can be completed. It can also integrate a solution specifically designed for your industry, allowing you to complete all […]
continue reading...Microsoft vs. Salesforce – There is a new leader
In the Microsoft vs Salesforce war, there is a new leader. I have been in the Microsoft Dynamics CRM/365 space for over 14 years. Ever since I can remember Salesforce led most analysts’ reports on CRM/Sales Force Automation. There are a few key reasons why: Salesforce.com was launched in 1999, Microsoft released Dynamics CRM in […]
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