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Articles By: InterDyn BMI

InterDyn BMI's Logo Manual Processes vs. Automation In CRM

Before today’s impressive business technology, sales departments did everything manually.  People actually answered phones attached to the wall with cords, wrote notes on paper, and processed orders and payments by […]

InterDyn BMI's Logo It’s Not Who You Know, It’s About Who You Satisfy

Sure you have a long list of customers that you provide services to each year.  That is not the extent of your business relationships though.  You need to keep the […]

InterDyn BMI's Logo CRM and ERP Are Better Together

Some things are just better together, and that is certainly the case when it comes to Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). A CRM solution can help […]

InterDyn BMI's Logo Top 3 Needs In A CRM Solution

Businesses of all sizes and within any industry can benefit from a customer relationship management (CRM) solution.  However, not all CRM solutions are created equal.  To get the right solution […]

InterDyn BMI's Logo Plan Your Next Event With CRM

Many businesses are familiar with using a customer relationship management (CRM) solution for managing marketing and sales activities, as well as other customer-centric activities.  You may not have heard that […]

InterDyn BMI's Logo Put CRM Next On The Agenda

Marketing and sales managers often have a weekly meeting with their teams to discuss marketing campaigns, sales figures, customer concerns, and provide updates on budgets or spending.  The next time […]

InterDyn BMI's Logo Happy Customers Are Good Customers

You strive to provide customers with high-quality products and personalized services.  A satisfied customer is more likely to be a long-term customer.  However, are you sure that your customers are […]

InterDyn BMI's Logo The Year Of The Customer Or The Year of Complaints?

Social media and other online digital channels are incredible ways to communicate and educate customers about your products or services.  However, this connection also makes it easier for customers to […]

InterDyn BMI's Logo Tap Into Social Media

There is a lot of chatter that you can listen to from prospects and customers in the wide world of social media.  The trick is turning information in data you […]

InterDyn BMI's Logo Turn On The Light With Microsoft Dynamics CRM

Do you know what your sales and marketing teams are up to at the moment?  You may have had a hand in the most recent marketing campaign, but do you […]