Articles By: InterDyn BMI

InterDyn BMI's Logo What’s The Difference Between Good Customer Service And Superior Customer Service?

Most business owners and managers know the value of superior customer service.  Happy customers are repeat customers, which can turn into long-term loyal customers.  Superior customer service is more than […]

InterDyn BMI's Logo Do You Really Know What Your Customers Want?

Most business owners and managers know why their customers enjoy their products or services.  There are often a lot of anecdotal stories that drive assumptions about what customers really need […]

InterDyn BMI's Logo How Much Do You Really Know About Your Customers?

Savvy businesses can gain control and insight into their business operations with an enterprise resource planning (ERP) solution. You can extend that insight and learn more about your customers with […]

InterDyn BMI's Logo 3 Tips To Keep Your ERP Or CRM Implementation On The Right Track

Replacing inadequate business software with a robust enterprise resource planning (ERP) solution or customer relationship management (CRM) solution is not as easy as inserting a disk and clicking “run”.  A […]

InterDyn BMI's Logo Non-Profits Can Improve Donor Retention With CRM

Many businesses understand that developing long-term relationships is more cost-effective than trying to attract and engage new prospects. Similarly, non-profit organizations can benefit from focusing on donor retention instead of […]

InterDyn BMI's Logo Use Microsoft Dynamics CRM To Get A Better View Inside & Outside Your Business

Your sales team strives to develop close ties to your customers and works hard to nurture those relationships. You can support their efforts, improve productivity, and get a better view […]

InterDyn BMI's Logo New Microsoft Dynamics CRM 2015 Strengthening Collaboration Between Sales, Marketing & Customer Service

The upcoming release of Microsoft Dynamics® CRM 2015 includes updates to Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, and Microsoft Social Listening Services.  These and other features were aimed at […]

InterDyn BMI's Logo Attention All Marketers: Dynamics CRM Just Set the New Standard!

As most everyone in the Dynamics community has heard Microsoft has recently unveiled its newest addition to the marketing capability of Microsoft Dynamics CRM. At its core Microsoft Dynamics Marketing […]

InterDyn BMI's Logo Keep Chasing The Leads

When your sales representative gets a lead, you want them to chase that lead while it’s hot.  A new prospect or an existing customer has shown an interest in your […]

InterDyn BMI's Logo Use a Better Solution to Connect Sales People to Customers

Sales professionals often employ different methods to manage their own leads and customer data, such as hand-crafted spreadsheets or specialty software.  However, with these different methods in place, it becomes […]

 

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