Most business owners and managers know the value of superior customer service. Happy customers are repeat customers, which can turn into long-term loyal customers. Superior customer service is more than […]
Articles By: InterDyn BMI
Do You Really Know What Your Customers Want?
Most business owners and managers know why their customers enjoy their products or services. There are often a lot of anecdotal stories that drive assumptions about what customers really need […]
How Much Do You Really Know About Your Customers?
Savvy businesses can gain control and insight into their business operations with an enterprise resource planning (ERP) solution. You can extend that insight and learn more about your customers with […]
3 Tips To Keep Your ERP Or CRM Implementation On The Right Track
Replacing inadequate business software with a robust enterprise resource planning (ERP) solution or customer relationship management (CRM) solution is not as easy as inserting a disk and clicking “run”. A […]
Non-Profits Can Improve Donor Retention With CRM
Many businesses understand that developing long-term relationships is more cost-effective than trying to attract and engage new prospects. Similarly, non-profit organizations can benefit from focusing on donor retention instead of […]
New Microsoft Dynamics CRM 2015 Strengthening Collaboration Between Sales, Marketing & Customer Service
The upcoming release of Microsoft Dynamics® CRM 2015 includes updates to Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, and Microsoft Social Listening Services. These and other features were aimed at […]
Keep Chasing The Leads
When your sales representative gets a lead, you want them to chase that lead while it’s hot. A new prospect or an existing customer has shown an interest in your […]
Use a Better Solution to Connect Sales People to Customers
Sales professionals often employ different methods to manage their own leads and customer data, such as hand-crafted spreadsheets or specialty software. However, with these different methods in place, it becomes […]
Do You Really Know What Your Customers Want?
Most business owners and managers know why their customers enjoy their products or services. There are often a lot of anecdotal stories that drive assumptions about what customers really need […]
How Much Do You Really Know About Your Customers?
Savvy businesses can gain control and insight into their business operations with an enterprise resource planning (ERP) solution. You can extend that insight and learn more about your customers with […]
3 Tips To Keep Your ERP Or CRM Implementation On The Right Track
Replacing inadequate business software with a robust enterprise resource planning (ERP) solution or customer relationship management (CRM) solution is not as easy as inserting a disk and clicking “run”. A […]
Non-Profits Can Improve Donor Retention With CRM
Many businesses understand that developing long-term relationships is more cost-effective than trying to attract and engage new prospects. Similarly, non-profit organizations can benefit from focusing on donor retention instead of […]
New Microsoft Dynamics CRM 2015 Strengthening Collaboration Between Sales, Marketing & Customer Service
The upcoming release of Microsoft Dynamics® CRM 2015 includes updates to Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, and Microsoft Social Listening Services. These and other features were aimed at […]
Keep Chasing The Leads
When your sales representative gets a lead, you want them to chase that lead while it’s hot. A new prospect or an existing customer has shown an interest in your […]
Use a Better Solution to Connect Sales People to Customers
Sales professionals often employ different methods to manage their own leads and customer data, such as hand-crafted spreadsheets or specialty software. However, with these different methods in place, it becomes […]
