CRM and ERP Are Better Together

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Some things are just better together, and that is certainly the case when it comes to Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

A CRM solution can help sales, marketing and service professionals close deals faster and serve customers better, while an ERP solution can manage financials, inventory and operations. But what happens when these two business applications are paired together?

Integrating processes that involve both sales and accounting allows organizations to increase the speed of sales, receive cash faster, and spend less time sending data back and forth between departments in order to spend more time improving the bottom line. When coupled together, Microsoft Dynamics CRM and Microsoft Dynamics ERP can streamline your sales and fulfillment processes, improve access to information, and automate many of the redundant tasks you perform today.

A complete business solution from Microsoft gives you the power to:

  • Synchronize customer, pricing, and sales item data across your entire sales solution
  • Automate your credit approval process
  • Seamlessly manage your sales activities within a CRM solution and then automate the fulfillment process of orders and invoices within your ERP solution
  • Optimize performance through business intelligence, data mining, analytics and KPI monitoring
  • Redefine collaboration and document management with SharePoint
  • And much more!
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The experts at Columbus can show you how these powerful business solutions deliver and connect all the systems you need, to do what you do, better. Contact us to see how Microsoft Dynamics CRM and ERP are better together!

by Columbus

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