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Microsoft Dynamics CRM vs Salesforce: Missing Functionality and Hidden Costs

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Updated · Originally published

When comparing the costs of Microsoft Dynamics CRM versus Salesforce.com, it’s critical to evaluate the functionality to make sure that you are comparing apples to apples.

To make sure you get what you need, ask if there is an extra cost for additional functionality, including:

  • Visual workflow
  • Partner and community portals
  • Mobile support
  • Outlook integration
  • Data migration and de-duplication.

When comparing these two products, make sure that you compare all the benefits, not just the costs.

If you are interested in comparing the value and benefits of Microsoft Dynamics CRM versus Salesforce for your organization, contact ForgeXRM.

ForgeXRM + Microsoft

ForgeXRM develops innovative solutions that drive productivity and empower businesses to achieve more with the Microsoft Power Platform and Dynamics 365.

With our deep specialization, industry-leading CRM solutions for Insurance and Wealth Management, and Add-Ons for Project Management and our configurable XRM Grid Control, we accelerate innovation and empower businesses to maximize their CRM investments.

Contact ForgeXRM today. We’d love to connect and learn more about your goals and explore how ForgeXRM + Microsoft can support your organization’s needs.

By Ryan Plourde, ForgeXRM, www.forgexrm.com

 

 

Ryan Plourde

By Ryan Plourde, Principle and Owner, ForgeXRM

As Founder of ForgeXRM, I bring 30+ years of experience helping businesses streamline operations and strengthen relationships through CRM/XRM solutions built on Microsoft Dynamics 365 and Power Platform. My focus is on delivering tailored software solutions that solve real business problems, whether you're managing people, products, or processes. Previously, I founded AbleBridge, a leading Microsoft Partner/CRM solutions provider acquired by Crowe LLP, where I led the firm’s Microsoft practice.