CRM implementation is often perceived as a costly affair by businesses of all sizes. The total cost of CRM implementation starts with subscription fees of a CRM vendor and is later complemented by the costs of implementation services, such as consulting, data migration, customization, integration, user training, after-launch support and system evolution. Let’s take, for […]
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Microsoft Dynamics CRM 365 On-Premise vs Online
Microsoft Dynamics CRM 365 on-premise vs online - know the differences in deployment models. There are a number of significant differences between Microsoft Dynamics CRM 365 on-premise vs online. Each model should be carefully examined in deciding the best model for your business. Microsoft CRM on-premise was released in 2003 and went through several versions […]
continue reading...Did Microsoft Dynamics 365 Kill Microsoft Dynamics CRM?
The new hot business management product from Microsoft is Microsoft Dynamics 365. But many people are not quite clear what happened to the OTHER Microsoft Dynamics CRM and ERP products. The new white paper, “But Really…What is Microsoft Dynamics 365?” helps clear up the confusion. What is the relationship of the Dynamics 365 solutions to […]
continue reading...3 Features to Look for in the Best CRMs for Nonprofits
As a nonprofit leader, your mission is unique, attracting a loyal member base. The people who join your organization are your lifeblood – they share a passion for your purpose, and they contribute their resources to help you accomplish it. Because past involvement with a nonprofit is the best indicator of future involvement, growing your […]
continue reading...Microsoft Launches New Marketing Module for Dynamics 365
We have been hearing about this for quite a while, it is finally launched - the new Marketing module for Dynamics 365. This has been released to public preview meaning you can access this and start using it today. To enable this public preview feature go to https://trials.dynamics.com/Dynamics365/Preview/Marketing Specify your email address (that is used to login […]
continue reading...Microsoft Dynamics 365 vs Salesforce Webinar December 7th
Microsoft Dynamics 365 (CRM) and Salesforce. If you are evaluating a customer relationship solution for your organization, odds are pretty good that you have come across the names of these two leading CRM platforms. Just like Coke vs Pepsi these two technologies have many similarities. But how do they really compare to each other? If […]
continue reading...Devriez-vous privilégier l’implantation d’une solution CRM standard ou personnalisée ?
Un des nombreux avantages d’une solution CRM telle que Microsoft Dynamics 365 est qu’elle fournit une plateforme flexible et personnalisable à partir de laquelle toutes vos activités peuvent être complétées. Elle peut être ainsi adaptée à vos besoins spécifiques et à la réalité unique de votre entreprise pour faciliter vos tâches et opérations quotidiennes. […]
continue reading...Standard or Customized CRM Solution: Which One Should You Consider?
One of the many advantages of a CRM solution such as Microsoft Dynamics 365 is that it provides a highly flexible and customizable platform from which all your activities can be completed. As such, it can be personalized to meet all your specific needs and adapt to the unique reality of your organization to facilitate […]
continue reading...Microsoft vs. Salesforce – There is a new leader
In the Microsoft vs Salesforce war, there is a new leader. I have been in the Microsoft Dynamics CRM/365 space for over 14 years. Ever since I can remember Salesforce led most analysts’ reports on CRM/Sales Force Automation. There are a few key reasons why: Salesforce.com was launched in 1999, Microsoft released Dynamics CRM in […]
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