In many CRM planning conversations right now, AI agent discussions are starting before organizations have fully aligned governance, integrations, or operational ownership underneath the environment. Executive stakeholders want to understand […]
Social CRM
Your CRM system gives you a better way to manage your external business interactions and relationships. Everything you need to know about your customer interactions is readily available at […]
Maximize Your Social ROI With ClickDimensions Social Engagement ClickDimensions social engagement is a complete social media marketing platform designed exclusively for Dynamics users. This powerful platform is an add-on module […]
Organizations that target consumers (B2C) have successfully leveraged email and social media to market their products and services for years. However, organizations that target other businesses (B2B) have been slow […]
Comment Microsoft Social Engagement peut bénéficier à votre OSBL
Pour les organismes sans but lucratif, lesquels ont souvent des ressources et des budgets limités, les réseaux sociaux représentent un outil marketing essentiel. Un module d’écoute sociale tel que Microsoft […]
How Microsoft Social Engagement Can Benefit Your Non-Profit Organization
For non-profit organizations, which often have limited resources and budgets, social media is a vital marketing tool, and a social listening module such as Social Engagement will help you harness […]
Support in the Age of the Customer
As a company that is focused on delivering web portals to help drive better customer engagement through multiple channels, it is amazing how many times we hear the following: “I […]
By now you have most likely heard that the world is changing, and consumers are greatly increasing their buying power through online social media. Imagine this, you walk into a […]
CRM 2015 Spring Update Offers More Social, Mobile and Analytics
In March, Microsoft announced the latest technologies coming in the Spring release of Microsoft Dynamics CRM 2015. They are taking intelligent customer engagement to the next level by delivering innovations and […]
6 Productivity Best Practices for Microsoft Dynamics CRM and Office 365
Enhanced productivity is something that everyone, regardless of industry and company size, strives for on a daily basis. Many books have been written and training seminars developed to this end, […]
Your CRM system gives you a better way to manage your external business interactions and relationships. Everything you need to know about your customer interactions is readily available at […]
Maximize Your Social ROI With ClickDimensions Social Engagement ClickDimensions social engagement is a complete social media marketing platform designed exclusively for Dynamics users. This powerful platform is an add-on module […]
Organizations that target consumers (B2C) have successfully leveraged email and social media to market their products and services for years. However, organizations that target other businesses (B2B) have been slow […]
Comment Microsoft Social Engagement peut bénéficier à votre OSBL
Pour les organismes sans but lucratif, lesquels ont souvent des ressources et des budgets limités, les réseaux sociaux représentent un outil marketing essentiel. Un module d’écoute sociale tel que Microsoft […]
How Microsoft Social Engagement Can Benefit Your Non-Profit Organization
For non-profit organizations, which often have limited resources and budgets, social media is a vital marketing tool, and a social listening module such as Social Engagement will help you harness […]
Support in the Age of the Customer
As a company that is focused on delivering web portals to help drive better customer engagement through multiple channels, it is amazing how many times we hear the following: “I […]
By now you have most likely heard that the world is changing, and consumers are greatly increasing their buying power through online social media. Imagine this, you walk into a […]
CRM 2015 Spring Update Offers More Social, Mobile and Analytics
In March, Microsoft announced the latest technologies coming in the Spring release of Microsoft Dynamics CRM 2015. They are taking intelligent customer engagement to the next level by delivering innovations and […]
6 Productivity Best Practices for Microsoft Dynamics CRM and Office 365
Enhanced productivity is something that everyone, regardless of industry and company size, strives for on a daily basis. Many books have been written and training seminars developed to this end, […]