Social CRM Archives - CRM Software Blog

ClickDimensions Social Engagement – designed exclusively for Dynamics 365 users

By Brian Begley, enCloud9 Social/CRM / December 21, 2020 March 13, 2021

Maximize Your Social ROI With ClickDimensions Social Engagement ClickDimensions social engagement is a complete social media marketing platform designed exclusively for Dynamics users. This powerful platform is an add-on module to the ClickDimensions marketing automation solution. ClickDimensions social engagement platform goes way beyond the out of the box solution. ClickDimensions has partnered with social media solution vendor, Oktopost to …

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Microsoft Launches Lists, A New Smart Tracking Application — Formerly SharePoint Lists

By JourneyTEAM / November 21, 2020 March 13, 2021

Your CRM system gives you a better way to manage your external business interactions and relationships. Everything you need to know about your customer interactions is readily available at any time. While your external processes may be organized, what about your internal processes? If you’ve found that your internal business processes are unorganized and …

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Comment Microsoft Social Engagement peut bénéficier à votre OSBL

By JOVACO Solutions / October 18, 2016 March 22, 2021

Pour les organismes sans but lucratif, lesquels ont souvent des ressources et des budgets limités, les réseaux sociaux représentent un outil marketing essentiel. Un module d’écoute sociale tel que Microsoft Social Engagement vous aidera à mieux en exploiter le potentiel. Intégré à un système CRM—lequel améliore vos temps de réponse et vous aide à gérer …

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How Microsoft Social Engagement Can Benefit Your Non-Profit Organization

By JOVACO Solutions / October 18, 2016 March 22, 2021

For non-profit organizations, which often have limited resources and budgets, social media is a vital marketing tool, and a social listening module such as Social Engagement will help you harness the potential it offers. When integrated to a CRM system—which can improve your response times as well as help you manage events and budgets and …

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Support in the Age of the Customer

By Peak Engagement / September 23, 2015 September 23, 2015

As a company that is focused on delivering web portals to help drive better customer engagement through multiple channels, it is amazing how many times we hear the following: “I want to get a portal up and running so I can retire my email and phone support options and make all of my customers enter …

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6 Productivity Best Practices for Microsoft Dynamics CRM and Office 365

By BroadPoint, Inc. / January 26, 2015 March 22, 2021

Enhanced productivity is something that everyone, regardless of industry and company size, strives for on a daily basis. Many books have been written and training seminars developed to this end, and yet we are still left wanting more. What is becoming clearer each day that the best way to improve productivity is to empower each …

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Do You Hear Your Customers Or The Sound of Silence?

By InterDyn BMI / January 16, 2015 March 22, 2021

As you look back to see how well your business did during the hustle and bustle of the holiday season, be sure to listen in on what your customers are saying about your products, services, or their interactions with your business. You may ramp up production of your hottest products in anticipation of the busiest …

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