Microsoft Dynamics CRM 2013 Virtual Global Premiere Event
Microsoft considers Microsoft Dynamics 2013 to be the most important launch of Dynamics CRM (www.mig.com/DynamicsCRM) since they first introduced their online service. Want to find out why? Well, on November …
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Microsoft Dynamics CRM 2013 Preview: Platform Enhancements
Dynamics CRM 2013 has already been released in some regions, and its American release is imminent. Microsoft recently published its 19 page Microsoft Dynamics CRM 2013 Release Preview Guide, organized …
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Microsoft Dynamics CRM 2013 Preview: Mobile Device Access
Microsoft Dynamics CRM 2013 will be released this Fall, and Microsoft recently published its Microsoft Dynamics CRM 2013 Release Preview Guide. The 19 page guide is organized around improvements in …
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MarketingPilot Integration with Microsoft Dynamics CRM
Microsoft purchased MarketingPilot late last year, and they wasted little time integrating it nicely with Microsoft Dynamics CRM. Many Microsoft Dynamics CRM (www.mig.com/DynamicsCRM) users were already employing MarketingPilot to add …
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Improving Customer Service with Microsoft Dynamics CRM, Part 2
In our last blog entry, we discussed Microsoft Dynamics CRM's automated customer service process flow and the CRM case form that displays all the information a customer service representative (CSR) …
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Improving Customer Service with Microsoft Dynamics CRM
Microsoft Dynamics CRM (www.mig.com/DynamicsCRM) provides process automation that streamlines and improves customer service. When a customer service representative (CSR) opens a case record, the form displays multiple stages that guide …
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Bing Maps and Microsoft Dynamics CRM
They say a picture is worth a thousand words, which is why we like to use graphs and charts to present our data, and why we like to have maps …
What Can Yammer and Microsoft Dynamics CRM Online Do For You?
Yammer, the so-called "Facebook for business," delivers private enterprise social networks to more than 200,000 organizations around the planet. People use it to collaborate securely across departments, geographies, and business …
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Microsoft Dynamics CRM... Wedding Planner?
Microsoft Dynamics CRM (www.mig.com/DynamicsCRM) isn't just used by businesses for customer relationship management, but also by many schools, governmental agencies, and nonprofit organizations for constituent relationship management. But Microsoft Dynamics …
Storage in Microsoft Dynamics CRM Online
The Microsoft Dynamics CRM team has published an article about storage for Microsoft Dynamics CRM Online on their blog, and it contains some useful tips on reducing your storage use …
