They say a picture is worth a thousand words, which is why we like to use graphs and charts to present our data, and why we like to have maps alongside entities with addresses. Microsoft Dynamics CRM (
Bing Maps are integrated into the account, contact, and lead forms. When there is enough street address information (address 1 fields) to match a Bing Maps record, the map will appear in the lower left corner of the forms. To update the Bing Maps information presented for a form, update the address information for that form and save it.
The location of the account, contact, or lead is shown as a blue dot on the map. These maps have the typical Bing Maps functionality: you can see nearby landmarks, "grab" a map and move it around, and you can use your mouse's scroll wheel to zoom in or out. Move your cursor over the location dot to display the address in a pop-up, and click on the map to get directions.
If you feel that your organization does not need this functionality, or if you prefer to use a third party solution to deliver similar functionality, it is easy to disable Bing Maps integration, but doing so requires a System Administrator or System Customizer security role. Go to Settings > Administration > System Settings. On the "General" tab, simply select "No" under "Enable Bing Maps."