Articles By: Cargas Systems

Cargas Systems 's Logo Setting the Quick Find Search Criteria in CRM 2011

Every second counts when you are on the phone with a customer. If you can’t find their record quickly, the customer starts to lose patience. If the customer loses too …

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Cargas Systems 's Logo Observing Industry Growth with Microsoft Dynamics CRM

CRM software has come a long way since its inception in 1990. It gives companies insight that they’ve never really had before. If your industry is experiencing growth during this …

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Cargas Systems 's Logo Fresh Perspective for this Holiday Season: Effective Customer Relationship Software Creates Opportunity

As we get caught up in the Holiday spending and chaotic schedules, let’s take a moment to reflect on the opportunity of the Holiday season…if we have a proper customer …

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Cargas Systems 's Logo How “De-Coding” Your CRM Software Can Result in Costly Manipulation

We’re much more tech-savvy than we were 20 years ago, but users also demand a more user-friendly and intuitive interface. Otherwise, you can forget about user adoption throughout your organization. …

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Cargas Systems 's Logo A Picture is Worth a Thousand Words: Displaying Contact Pictures in Microsoft Dynamics CRM 2011

When you can put a face to a name, it can make all the difference in developing a relationship. Because you work with people across the country or sometimes across the …

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Cargas Systems 's Logo Should you Customize your CRM Software? When Out-of-the-Box May be Just Right

Additional customizations to your software can mean big bucks, but in some cases it’s absolutely necessary.  How do you know if customizations are right for your CRM software? There are …

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Cargas Systems 's Logo Microsoft’s Cloud Computing Offer Pushes Salesforce.com’s Dreamforce Conference to the Back Burner

Many businesses are reaping the benefits of customer relationship management (CRM) software – software designed to streamline and improve sales, marketing, and other customer relationship building efforts.  CRM software has …

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Cargas Systems 's Logo Top Three Reasons Why Microsoft Dynamics CRM is Better than the Rest

Even though Microsoft Dynamics® CRM is relatively young, it has been established as a robust player in the CRM market. Companies are drawn to it by the familiar user interface of …

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Cargas Systems 's Logo Just Because Microsoft Dynamics CRM is Available in the Cloud Doesn’t Mean It’s Less Valuable

Now that users can acquire CRM functionality much more easily and affordably online, they tend to de-value the end result.  Keep in mind that the same functionality is there creating the …

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Cargas Systems 's Logo Develop your Memory with Microsoft Dynamics CRM

Have you met those people who can remember everyone’s name in the room? I’m afraid I’ve never been able to do this, but have heard memory can be developed through …

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