CRM software has come a long way since its inception in 1990. It gives companies insight that they’ve never really had before. If your industry is experiencing growth during this economic shift, CRM software should provide you with proper analysis to stay in front of market changes.
Here’s a look at a few of the features that help you effectively observe industry growth and then proactively meet the demands of the changing market:
Predictive Analytics: This intuitive tool within Microsoft Dynamics CRM helps you predict what will sell the best at any time of year. The metrics available will help you frame out a succinct plan so you’re well prepared for both busy as well as slower times.
Planning Activity: You can coordinate internal tasks to prepare and complete marketing campaigns and follow through with campaign responses, gauge interest or even follow up with contacts.
Roll up and Regional Dashboards: You can easily drill down into regional sales information with detail into revenue and specific opportunities that are aligned with quarterly and yearly goals. Sales teams find it much more possible to stay productive and keep on the right track for quarter and year-end goals.
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