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2B Solutions, Inc.

NEW Dynamics CRM 2015 Update 1 Release Preview Guide

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CRM 2015 Update 1 Spring Update Release Preview GuideThe Dynamics CRM 2015 Spring Release is just around the corner. Published this month (April 2015), the NEW Dynamics CRM 2015 Update 1 Release Preview Guide is 23 pages and focuses exclusively on what to expect in the spring 2015 update.

Microsoft’s mission with Microsoft Dynamics is to enable companies to deliver amazing customer experiences via intelligent customer engagement. The engagement solutions enable companies to deliver customer experiences that are personalized, proactive and predictive.

This post provides a high level overview of what’s included in the Spring 2015 release, which includes updates to all online services, including Microsoft Dynamics CRM Online (2015 Update 1), Microsoft Dynamics Marketing (2015 Update 1), Microsoft Social Engagement (2015 Update 1) – renamed from Microsoft Social Listening) and Parature, from Microsoft *(2015 Update 1). Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing will be delivered to our online customers as a customer driven update.  DOWNLOAD THE EBOOK!

Marketing

  • Enhanced Email marketing.
  • Digital Asset Management
  • Enhanced Campaign and Lead Management
  • Enhanced Marketing Analytics (PowerBI)

Sales

  • Outlook App
  • New Ways to Track Emails
  • Immersive Excel Experience
  • Embedded OneNote
  • Group Collaboration
  • Social Sales
  • Mobile Sales
  • Analytics
  • Enhanced User Experience & Interface

2015spring_screens

Customer Service

  • Mobile Case Management
  • Integrated Knowledge with Parature

Social Engagement

  • Redesigned User Interface
  • Enhanced Social Analytics
  • Social Center
  • Social Profiles
  • Search topic set-up

Mobile

  • Re-imagined Mobile Phone App
  • Mobile SDK
  • Azure App Services for Mobile Apps
  • Mobile Security with MAM

Platform

  • API Enhancements
  • Enhancements for Dev & Test
  • Multi-geo instance support

2B Solutions is a Microsoft Dynamics CRM Silver Partner.  We have been providing and customizing CRM for over 10 years.  Contact us if you are interested in learning more.

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