Articles By: 2B Solutions, Inc.

Dynamics CRM 2016 Spring Wave Coming in Q2 NEW Release Preview Guide

Today, Jujhar Singh announced the release on the CRM 2016 Spring Wave.  As always, the big questions are... When is Dynamics CRM 2016 Spring Wave going to be released?  Answer: Q2 of 2016  What's included in the Dynamics CRM 2016 Spring Wave?  Answer:  Enhancements in Sales, Service, Marketing Social, Mobile and MORE!   The release covers 3 major themes: Transformative Service, Community …

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Dynamics CRM Boosts Legal Productivity

Firms that provide an awesome customer service experience every time follow consistent business processes. 2B-LAW for Microsoft Dynamics CRM is helping legal professionals reach a new level of productivity by providing the foundation to guide employees step-by-step. Every aspect, from the user interface and dashboards to custom views and intake forms, was designed to help firms …

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Dynamics CRM 2016 New Documentation, Videos and HOW TO GET IT!

Microsoft has been talking about the new release of Dynamics CRM 2016 for months now and it is finally out - along with a TON of documentation and videos.  Most of the documentation pieces not only highlight new features, but also provide a way for you to customize the content for your organization.    This post …

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Top 10 Reasons to use Dynamics CRM for Supply Chain Management

As supply chains become more globalized, software has become more critical to an organization’s success. An increasing number of firms—especially small and medium businesses—are now realizing how investing in SCM software can not only produce a strong return on investment, but can dramatically improve existing processes. In the past, price might have contributed to the …

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Dynamics CRM 2016 Coming in Q4 - Download the NEW Preview Guide

“Microsoft’s obsession with customer success is rooted in our ambition to reinvent productivity and business processes,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. “Dynamics CRM 2016 is designed from the ground up to deliver core capabilities all in a single system to eliminate distractions, to make it easier to get things done, and …

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NEW Dynamics CRM Online Update 1 Documentation Kit

Be prepared for Dynamics CRM Online Update 1 by downloading the new Dynamics CRM Online Update 1 documentation kit.  It has everything you need to get your administrators and end users up to speed on what's new, as well as training.  The documentation and training  (eBooks, user guides and quick reference cards) can be downloaded via a …

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Mobile CRM Options for Dynamics CRM - New Comparison Chart

You Need Mobile CRM - there is no doubt about that.  But when considering mobile CRM options for Dynamics CRM, which is best for your organization?  When I say organization, I am referring to the actual individuals in the field.  The 2 most popular options are Dynamics CRM Mobile (free) and Resco CRM Mobile ($200/user …

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NEW Dynamics CRM 2015 Update 1 Release Preview Guide

The Dynamics CRM 2015 Spring Release is just around the corner. Published this month (April 2015), the NEW Dynamics CRM 2015 Update 1 Release Preview Guide is 23 pages and focuses exclusively on what to expect in the spring 2015 update. Microsoft’s mission with Microsoft Dynamics is to enable companies to deliver amazing customer experiences …

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4 Reasons to Extend Dynamics CRM to Manage Assets, Inventory and more!

Congratulations….you’ve successfully implemented Dynamics CRM and I can image you and your team are really seeing the benefits of the OOTB (out of the box) functionality and flexibility. Most customers love the user interface and centralized database. It is a great tool for managing your key accounts as well as your sales pipeline. The global …

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CRM 2015 Spring Update Offers More Social, Mobile and Analytics

In March, Microsoft announced the latest technologies coming in the Spring release of Microsoft Dynamics CRM 2015. They are taking intelligent customer engagement to the next level by delivering innovations and enhancements in five key areas: Productivity - tighter integration of  Dynamics CRM with Office 365 Social - completely reimagined social experience for companies Mobility - new …

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