Updated · Originally published
As you will find out in the Microsoft Dynamics CRM 2015 Preview Guide, this update is a major release chock full of new features and improvements.
Here is a list of a few enhancements included in Microsoft Dynamics CRM 2015:
- New Marketing Calendar
- New Email Editor
- New Sales Collaboration Panel
- Enhanced Campaign Management Console
- Enhancements for tablets—great for your mobile work force!
- Improvements to business process flows
- Improvements to product-selling features
- Better searching and synchronizing
- and much more!
The Microsoft Dynamics CRM 2015 Release Preview Guide has a complete list of new features and improvements, and effective ways that your business can use them.
An outstanding new feature is Social Listening (now called ), a formerly elite tool that Microsoft has made available for everyone. Social Listening lets your business monitor social networking sites such as Facebook and Twitter. With it you can track brands, competitors and more all over the world in real time. Imagine what your marketing department can do with that! And it is included for free if you have 10 or more Professional Edition licenses of Microsoft Dynamics CRM Online.
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By Ryan Plourde, ForgeXRM,
