CRM Anywhere Takes Mobility to the Next Level

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Many businesses provide cell phones to their employees and some even offer tablets.  Whether or not you do, it’s likely your employees have and use these devices themselves.  In this fast-paced, technology-focused world, our devices are not only providing greater conveniences, they are making us work more efficiently.  Striving to make their software more convenient for users, Microsoft Dynamics® CRM Mobile will enable CRM Online, partner-hosted, and on-premise customers with Internet-facing deployments to use CRM on up to three devices per user.

If your heart just went pitter-patter like mine did, the ability to use CRM on your cell phone, tablet, and laptop all at the same time is a pretty exciting capability and convenience.  Now you can have all of your data, on all of your devices, all of the time.  You can answer sales calls and input data on the tablet or laptop while you are on the phone.  Then, email proposals or reports to clients immediately after your call so that you keep the flow of communication moving along.  You can access and attend to new leads whether you are in the office, with a client, or at a conference.  Having all of this information at your fingertips will enable you to respond faster to prospects, close deals faster, and provide superior customer service.

Microsoft Dynamics CRM Web Client will run on Internet Explorer, Safari, Firefox, and Chrome so you won’t need to have any special or customized browser software.  Mobile configuration, security, and management issues are all accounted for within the cloud technology.  Zero-touch mobile updates means no downtime or IT support when software updates are made by Microsoft.  Also, cloud technology will enable team members or management to have access to your CRM data at the same time you are using it while in the field.

Striving to make our devices work smarter and harder for us, Microsoft Dynamics CRM Mobile enhances our ability to reach our prospects and customers from any location.  Being able to do more for our prospects and customers while outside of the office will improve productivity and take customer satisfaction to new levels.  Contact Sikich for more information about Microsoft Dynamics CRM Mobile so you can take your CRM with you anywhere, anytime.

 By Jim Drumm with Sikich, Microsoft Dynamics CRM partner serving IL and MO

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