With so much hype over “the cloud”, many business owners, executives, team leaders, and IT professionals are beginning to wonder if they may be ready to move to the cloud. It is a common question, but it may not be the right one to task. The parameters of the cloud are fixed and clear. If you do your research, you will know exactly what you are getting.
The parameters of your business, however, are complex and dynamic. Every day brings a new situation to your desk, and even businesses of a similar size and industry as yours may be drastically different with different needs. Your business in 5 years could be very different than it is right now. Because of this reality, the real question a business needs to consider is, “Is the cloud ready for me?”
Before you make the leap to a cloud-only service provider like Salesforce, have you considered the ramifications if the cloud does not work for your business model? With Microsoft Dynamics CRM, you always have alternative options for deployment. You also have the option of a hybrid cloud environment with some of your business systems in the cloud and some deployed on-premise.
To help you decide if the cloud can handle the complexities of your business, you should have a clear vision of what you want from your customer relationship management software and a plan of how you will implement it within your business. You should then evaluate your business and the cloud options you are considering, weighing the benefits and disadvantages. Then, you can decide if you want to invest in a cloud solution that offers no alternative or one that provides flexibility and options for your dynamic business.
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