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Why Microsoft Dynamics CRM Online Is a Better Value Than Salesforce.com

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InterDyn – Remington Consulting was recently in a competitive bid against Salesforce.com and we want to share some of our research on why we believe Microsoft Dynamics CRM is a better value.  In this particular situation, the customer was quoted the Professional edition of Salesforce.com, which is currently priced at $65/user/month.  Microsoft Dynamics CRM Online is priced at $44/user/month and includes all the functionality available in the solution, no tiered pricing and features!  That was the first indicator that Microsoft Dynamics CRM was a better value; however, after digging deeper into the functionality included in the Salesforce.com $65/user/month price, it became clear that if a Salesforce.com customer would like similar functionality that is included in Microsoft Dynamics CRM Online they would actually have to purchase the Enterprise edition of Salesforce.com, which is currently priced at $125/user/month.  This is because Microsoft Dynamics CRM Online includes out-of-the-box features that are only available in the Enterprise edition of Salesforce.com, such as: workflow, territory management, offline access, and more.

Another great feature of Microsoft Dynamics CRM Online is its native integration with Outlook.  If you are currently a Microsoft Dynamics GP customer, your value for Microsoft Dynamics CRM Online is even greater because the integration to Microsoft Dynamics CRM is free!  Through September 30, 2010 customers currently on Microsoft Dynamics GP can get Microsoft Dynamics CRM Online for only $19/user/month!

After all this research, it was clear that the Return on Investment (ROI) for Microsoft Dynamics CRM Online will occur much sooner than it will for a Salesforce.com implementation given the monthly costs and features available.  If you still need help being convinced that Microsoft Dynamics CRM Online is a better value, read how Forrester’s latest research ranked Microsoft Dynamics CRM as the strongest customer relationship management software solution for both midsized and large businesses.

Contact InterDyn – Remington Consulting about Microsoft Dynamics CRM, and find out how the marketing, sales, and service capabilities can help your organization grow your customer relationships and increase your revenue!

By InterDyn – Remington Consulting, Oregon Microsoft Dynamics CRM Gold Certified Partner

4 Responses to “Why Microsoft Dynamics CRM Online Is a Better Value Than Salesforce.com”

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