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Western Computer

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Sierra Toman
3201 Tollview Drive
Rolling Meadows, IL 60008
805-581-5020
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www.westerncomputer.com
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Western Computer is a nationwide Microsoft Solutions Partner founded in 1987 to empower people and enable businesses to succeed. Following our merger with Solution Systems (SSI), we now deliver expanded expertise across CRM, ERP, AI, Copilot, Microsoft 365, and Managed IT Services. Specializing in Microsoft Dynamics 365 and Power Platform solutions, our 180+ senior-level experts bring advanced functional and industry expertise to serve companies across North America. 

With more than 35 years of CRM and ERP experience, Western Computer has helped hundreds of organizations modernize the way they engage customers, streamline processes, and unlock growth. As a certified Cloud Solution Provider (CSP), we deliver tailored Microsoft Dynamics 365 solutions that enable companies to deliver exceptional customer experiences and long-term value. 

Our CRM practice focuses on helping businesses transform customer engagement through: 

  • Dynamics 365 Sales – Manage leads, opportunities, and pipelines with powerful AI insights and relationship intelligence. 
  • Dynamics 365 Customer Service – Deliver exceptional service with omnichannel support, case management, knowledge management, and AI-driven analytics to improve customer satisfaction. 
  • Dynamics 365 Field Service – Optimize scheduling and service delivery while empowering technicians with mobile tools and real-time customer data. 
  • Microsoft Power Platform – Extend CRM capabilities with custom apps, process automation, and advanced reporting. 
  • AI & Copilot for Dynamics 365 – Boost productivity and enhance every interaction with AI-powered assistance across sales and service. 

With over 1,750 successful CRM and ERP implementations, Western Computer has received numerous accolades including: 

  • Recognized by G2 as a Grid Leader in Microsoft Consulting Services for four consecutive years, and in Summer 2025 also named a Grid Leader in the Microsoft Resellers category, reflecting our best-in-class delivery and customer satisfaction. 

Every Western Computer customer benefits from an elite experience, including a non-billable, dedicated Customer Success Manager and documented Service Level Objectives for complete transparency. 

Microsoft Solutions: 

  • Third-party ISV Solutions 

Industries: 

Extended Services: 

  • Managed IT Services 

To learn more about Western Computer, visit us at www.westerncomputer.com or speak to an expert by calling 805-581-5020. 

Articles by Sierra Toman