Last time, we talked about schools turning to CRM software to manage recruitment, communication, and retention. Similarly, governmental agencies of all sizes are turning to CRM software to increase efficiency […]
Dynamics CRM for Social Networking
The benefits of CRM software for financial service firms extend beyond sales and marketing support. These powerful solutions also help you manage your enterprise more effectively, offering flexible and versatile […]
News from Convergence 2013: What Dynamics CRM Users Should Know
Microsoft presented plenty of Dynamics CRM details, updates, and insights at last week’s Convergence conference, and we wanted to share our thoughts on how this information can be of use […]
What makes client relationship management special for The Oklahoma City Thunder pro basketball team? During an interview at Convergence 2013 Scott Loft, VP Ticket Sales, Retention, and Database Operations for […]
In the opening keynote address of the annual Convergence event, the focus was on uniting with customers – both Microsoft’s commitment to be “in this together” with their customers and […]
5 Ways to Define the CRM Acronym
If you ask a dozen different companies to define customer relationship management (CRM), you will probably get a dozen different answers. Businesses realize they need to keep their customers engaged […]
Now more than ever, new customers are coming to you knowing a good deal about your organization and capabilities. This knowledge gives them the power to set their own expectations […]
CRM Deep Dive Series: A Lean Approach to Creating Value During Implementation
We’d like to introduce you to a different approach for thinking about Customer Relationship Management (CRM) software implementations in a series of blog posts over the next several weeks. Our […]
Give Your Sales Team A Boost with Microsoft Dynamics CRM
The beginning of a new year often brings renewed focus on corporate objectives, such as “improve sales”. There are many ways to attack this common objective; however, the right technology […]
Leveraging CRM Data on Your Website
We are currently living in the Age of the Customer. Never before in the history of business has customer feedback had the ability to travel as rapidly and be as […]
The benefits of CRM software for financial service firms extend beyond sales and marketing support. These powerful solutions also help you manage your enterprise more effectively, offering flexible and versatile […]
News from Convergence 2013: What Dynamics CRM Users Should Know
Microsoft presented plenty of Dynamics CRM details, updates, and insights at last week’s Convergence conference, and we wanted to share our thoughts on how this information can be of use […]
What makes client relationship management special for The Oklahoma City Thunder pro basketball team? During an interview at Convergence 2013 Scott Loft, VP Ticket Sales, Retention, and Database Operations for […]
In the opening keynote address of the annual Convergence event, the focus was on uniting with customers – both Microsoft’s commitment to be “in this together” with their customers and […]
5 Ways to Define the CRM Acronym
If you ask a dozen different companies to define customer relationship management (CRM), you will probably get a dozen different answers. Businesses realize they need to keep their customers engaged […]
Now more than ever, new customers are coming to you knowing a good deal about your organization and capabilities. This knowledge gives them the power to set their own expectations […]
CRM Deep Dive Series: A Lean Approach to Creating Value During Implementation
We’d like to introduce you to a different approach for thinking about Customer Relationship Management (CRM) software implementations in a series of blog posts over the next several weeks. Our […]
Give Your Sales Team A Boost with Microsoft Dynamics CRM
The beginning of a new year often brings renewed focus on corporate objectives, such as “improve sales”. There are many ways to attack this common objective; however, the right technology […]
Leveraging CRM Data on Your Website
We are currently living in the Age of the Customer. Never before in the history of business has customer feedback had the ability to travel as rapidly and be as […]