Welcome to some thoughts from my attendance at EXTREME CRM 2010! The buzz here is amazingly positive, and I am completely overstimulated. Here's the good news: I've got tons to share […]
Articles By: Crestwood Associates LLC
Microsoft Dynamics CRM: Sell Your Product Out Of The Box
While we know Microsoft Dynamics CRM/xRM offers incredible flexibility to enable it to be modified to fit basically any application or industry. Here is a question: What industry could be […]
Dynamics CRM and Office 365 – Fiji, Maui, How Will I Choose?
Microsoft announced Office 365 recently, and I have to tell you, I haven’t been this excited about a release in YEARS. Like many people today, I work remotely pretty often and […]
Expanding B2B E-mail Marketing with Microsoft Dynamics CRM
How many tools do you use to automate your e-mail marketing, create custom landing pages, generate leads, provide web analytics, and analyze leads? Now does it integrate to Microsoft Dynamics […]
Dynamics CRM Accelerators - What They Mean To You
A number of bloggers have talked about the Dynamics CRM Accelerators. These add-ons provide additional functionality that Microsoft has developed for Dynamics CRM and are available to download and use […]
12 Questions Every CRM Buyer Should Be Prepared to Answer In the First Meeting With a Microsoft Partner
If you are considering purchasing a CRM software system, such as Microsoft Dynamics CRM, one of the first questions YOU will ask of your software partner is: How much does […]
Three Things to Get Excited About in CRM 2011 (aka CRM 5)!
With the tremendous success achieved by Dynamics CRM, many end users and partners alike are anxiously looking forward to the next release of CRM. CRM 2011 (also known as CRM […]
Achieve Customer Satisfaction With Microsoft Dynamics CRM Through Multiple Touch Points
This article caught my eye because it touches on three industries where CRM is key to customer satisfaction. Also, because Crestwood Associates has several customer in each of these industries. […]
Training on Microsoft Dynamics CRM is key to success
Because Microsoft Dynamics CRM is so customizable, flexible and easy to use, many customers implementing Dynamics CRM consider training an afterthought. But training is a continuous process in Dynamics CRM […]
Making the most of your Microsoft Dynamics CRM Opportunities
Let’s say I am a National Sales Manager managing a fairly good sized nationwide sales force of independent agents and direct sales employees. These sales people are of widely varying […]
Microsoft Dynamics CRM: Sell Your Product Out Of The Box
While we know Microsoft Dynamics CRM/xRM offers incredible flexibility to enable it to be modified to fit basically any application or industry. Here is a question: What industry could be […]
Dynamics CRM and Office 365 – Fiji, Maui, How Will I Choose?
Microsoft announced Office 365 recently, and I have to tell you, I haven’t been this excited about a release in YEARS. Like many people today, I work remotely pretty often and […]
Expanding B2B E-mail Marketing with Microsoft Dynamics CRM
How many tools do you use to automate your e-mail marketing, create custom landing pages, generate leads, provide web analytics, and analyze leads? Now does it integrate to Microsoft Dynamics […]
Dynamics CRM Accelerators - What They Mean To You
A number of bloggers have talked about the Dynamics CRM Accelerators. These add-ons provide additional functionality that Microsoft has developed for Dynamics CRM and are available to download and use […]
12 Questions Every CRM Buyer Should Be Prepared to Answer In the First Meeting With a Microsoft Partner
If you are considering purchasing a CRM software system, such as Microsoft Dynamics CRM, one of the first questions YOU will ask of your software partner is: How much does […]
Three Things to Get Excited About in CRM 2011 (aka CRM 5)!
With the tremendous success achieved by Dynamics CRM, many end users and partners alike are anxiously looking forward to the next release of CRM. CRM 2011 (also known as CRM […]
Achieve Customer Satisfaction With Microsoft Dynamics CRM Through Multiple Touch Points
This article caught my eye because it touches on three industries where CRM is key to customer satisfaction. Also, because Crestwood Associates has several customer in each of these industries. […]
Training on Microsoft Dynamics CRM is key to success
Because Microsoft Dynamics CRM is so customizable, flexible and easy to use, many customers implementing Dynamics CRM consider training an afterthought. But training is a continuous process in Dynamics CRM […]
Making the most of your Microsoft Dynamics CRM Opportunities
Let’s say I am a National Sales Manager managing a fairly good sized nationwide sales force of independent agents and direct sales employees. These sales people are of widely varying […]