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Articles By: Crestwood Associates LLC

Crestwood Associates LLC's Logo 15 Features to Love about CRM 2011 - Part III

Part III of my 5-part series, top 15 features to love about CRM 2011.  Here they are, the next in the lineup of great features that will make you more […]

Crestwood Associates LLC's Logo Is Dynamics CRM 2011 Really Better Than Salesforce.com?

Is Microsoft Dynamics CRM 2011 Better Than Salesforce.com? I’ve been seeing quite a bit of hash-slinging between the two major players in the CRM market – Microsoft Dynamics CRM and […]

Crestwood Associates LLC's Logo Top 3 Benefits of Microsoft Dynamics CRM and SalesFUSION Integration

To enhance the usefulness of Crestwood Associates’ Microsoft Dynamics CRM system, we deployed SalesFUSION – an integrated marketing automation system. After using the integrated SalesFUSION application over the last year, […]

Crestwood Associates LLC's Logo The True Cost Savings of Microsoft Dynamics CRM 2011 Compared to Salesforce.com or SugarCRM

An exciting post was released today by Michael Park, including actual dollar amount savings for real customers who have switched from other CRM products to Microsoft Dynamics CRM 2011. While […]

Crestwood Associates LLC's Logo 15 Features to Love About Dynamics CRM 2011 - Part II

Part II of my 5-part series is a bit late, I apologize….just so much to get to!  But here they are, my next 3 features to love, love, love in Dynamics […]

Crestwood Associates LLC's Logo 15 Things to Love about Dynamics CRM 2011 - Part I

I’m starting a 5-part series on the best features about CRM 2011.  Each post will cover 3 new things that I didn’t know I couldn’t live without!  I’ll be honest, […]

Crestwood Associates LLC's Logo Two Most Popular Microsoft Products Working Together: Dynamics CRM and SharePoint

Microsoft Dynamics CRM’s “Most Popular Feature” is access to Dynamics CRM via Outlook. But new to Dynamics CRM 2011 is the built-in “Second Most Popular Feature” - direct interface to […]

Crestwood Associates LLC's Logo Top 3 Features Marketers Will Love in CRM 2011

Like many other Dynamics CRM users, I was pretty happy with the program, but I had a short wish list of items that just would have made my life easier.  I […]

Crestwood Associates LLC's Logo Why Associations Need Microsoft Dynamics CRM to Manage Their Members

Most associations do not have “customers”, so do they need Customer Relationship Management?  Crestwood Associates and Microsoft Dynamics CRM believe they do.  Microsoft had an accelerator (add-on to Microsoft Dynamics […]

Crestwood Associates LLC's Logo News You Can Use From Extreme CRM 2010– Getting Back to What’s Important.

Well I’ve made it home.  And I have decompressed from the information overload provided at Extreme CRM 2010 in Las Vegas.  With tons of information, the overriding feeling that you […]