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Articles By: Crestwood Associates LLC

Crestwood Associates LLC's Logo CRM Synchronicity

“I am interested in purchasing a new CRM system for my sales staff. Do we need off-line capability?” To answer this question you might ask yourself:  How often should my […]

Crestwood Associates LLC's Logo Microsoft CRM Buying Checklist

Crestwood has been implementing Microsoft CRM since its first release almost 7 years ago.  We are committed to learning about your industry and studying your specific business practices before clicking […]

Crestwood Associates LLC's Logo Microsoft Dynamics CRM 4.0 Adapter For Microsoft Dynamics GP 10.0 - Feature Pack 1

What this means for users is an enhanced way to integrate between CRM 4.0 and Dynamics GP 10.0 at no cost - the adapter is free.  Customers will need to […]

Crestwood Associates LLC's Logo Microsoft Dynamics CRM - The Lovely Bones

One of the major trends with Dynamics CRM is the concept of xRM.  xRM represents that use of Dynamics CRM as an application that can provide functionality beyond a “Customer” […]

Crestwood Associates LLC's Logo The Importance Of Executive Sponsorship For ERP/CRM Deployments

What is Executive Sponsorship? Executive Sponsorship is an individual or set of individuals with high level responsibility for the success of a project. They are responsible for making decisions relating […]

Crestwood Associates LLC's Logo Keeping Your Customers Happy With Microsoft Dynamics CRM

We all need to invest in different ways of identifying our best customers and making sure we are keeping up with their needs.   Microsoft Dynamics CRM is able to provide you […]

Crestwood Associates LLC's Logo Summit Seed Finds Success with Email Marketing in Microsoft Dynamics CRM

Summit Seed is a company whose specialty is turf grass seed that include seed mixtures designed for specific applications including residential lawns, sod producers, golf course, sports turf and low maintenance […]

Crestwood Associates LLC's Logo Accessing Microsoft Dynamics CRM On The Go

Keeping in touch with customers through your mobile device when you are away from the office is important today.  It’s a huge benefit to your customers that Microsoft Dynamics CRM […]

Crestwood Associates LLC's Logo Microsoft CRM Software Featured on You Tube

I watched the Muppets singing “Bohemian Rhapsody” videos on Thanksgiving and How to Do E-mail Merge in CRM today.  The amount of information you can get with 2-8 minutes of […]

Crestwood Associates LLC's Logo We Bought Microsoft CRM -- Now What? 5 Questions To Consider

The popularity of CRM applications has grown very rapidly in the last few years.  Prior to that, CRM had a somewhat deserved reputation of not delivering on its promises – […]