Security is on everyone’s mind and has been for quite some time. I can think of no other top of mind security concern than securing data in Office 365 and CRM. The "standard" level of security with Office 365 & Dynamics CRM/365 is a just a password. Passwords can be guessed, hacked, shared unintentionally putting your most critical data at risk.
The answer is Multi Factor Authentication (MFA). MFA is a method of authentication that requires the use of more than one verification method and adds a second layer of security to user logins. It works by requiring any one or more of the following verification methods:
• Randomly generated pass code (text or app)
• Phone call
• Smart card (virtual or physical)
• A biometric device
An Office 365 Administrator can configure MFA by turning the feature on for specific or all users. After this feature is enabled, the user will be prompted to setup a two step verification process when they login to Office 365. The user can select from several options to continue the verification process.
We recommend setting up more than one verification method. The randomly generated pass code option is a very secure method. Each user downloads the Microsoft Authenticator app for their smartphone. The application is Its available for every major phone OS at their respective app store.
When logging into Office 365/Dynamics CRM/365 the user enters their user ID and password, they are then prompted to enter a randomly generated code that is generated in the authenticator app. The code changes every 30 seconds and allows the user to be authenticated. Even if someone has a users password they would be unable to login without providing the authenticator code that is unique to the user.
We highly recommend setting up multi factor authentication for not only Office 365 & Dynamics CRM/365 but any application that supports MFA.
If you would like help setting this up let us know! 844.8.STRAVA (844.878.7282) or visit us at
Once you have MFA in place you can rest a little easier that your data is more secure. Now please... just go do it!
About the Author: David Buggy is a veteran of the CRM industry with 18 years of experience helping businesses transform by leveraging Customer Relationship Management technology. He has over 14 years experience with Microsoft CRM and has helped hundreds of businesses plan, implement and support CRM initiatives. David is the President and Founder of