Microsoft is buzzing about their just-released, . As a Dynamics CRM User, there is a lot about Dynamics 365 that you should know – most importantly, how it affects you and your business.
If you are CRM On-premises user:
- If you are current on your plan, nothing need change
- When your plan is up for renewal and you want to stay on-premises, you can transition to Dynamics 365 on-premises licensing
- When your plan is up for renewal and you want to move to the cloud, you can transition to Dynamics 365 with special transition pricing
If you are a CRM Online user:
- If you are current on your plan, you can continue on your current plan and pricing structure as is
- If you want to access to cloud add-ons that are available through Dynamics 365, you can add those at any time
- When your plan is up for renewal, you will transition to Dynamics 365 licensing structure
When the time comes to transition, discounted transition pricing is available. You can choose only the functionality that you need or you can pay a few more dollars per user per month and get a Plan package which includes:
- Dynamics 365 for Sales
- Dynamics 365 for Customer Service
- Dynamics 365 for Field Service
- Dynamics 365 for Project Service Automation
There are also Dynamics 365 Plans that include Financials, Operations, and AppSource, where an ever increasing number of apps are being developed and deployed, the majority of which are designed to work within Dynamics CRM.
One small thing that CRM Online users will notice is that effective November 1st, you will access your previous CRM Online instances via the Dynamics 365 home page at - “Dynamics 365 Portal” is displayed as a header. The tile that was previously labeled “CRM” in the Office app launcher will appear as Dynamics 365 and point to this new page.
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