I have used Salesforce and Microsoft Dynamics CRM for several years. Which one do I prefer? I prefer Microsoft Dynamics CRM…why you may ask. I use Microsoft Outlook and Microsoft Internet Explorer every day so I am familiar with Microsoft CRM's user friendly interface. I can attest to the following statistic: 70% of business users spend 78% of their entire workday either in Microsoft Outlook or Internet Explorer. These numbers are so staggering that the other CRM software publishers, like Salesforce, are forced to integrate their product with Outlook
Four (4) additional reasons why I prefer Microsoft Dynamics CRM over Salesforce
1. Microsoft - First and foremost, it's Microsoft. They are the largest and most profitable software company in the world. Microsoft has made a tremendous investment in Microsoft Dynamics CRM and they see it being a key application for Microsoft going forward. Yes, Microsoft was late to introduce a CRM application, but in this case, it has served to their advantage. They have been able to sit back and dissect the pros and cons of their competitors' products and the various models, then go to market with a thorough and powerful offering.
2. Microsoft Outlook - Most of the competitive CRM software will require the user to launch an additional application. So, in addition to having Microsoft Outlook (and other Microsoft Office applications) open, the user will also launch the competitive CRM software. With Microsoft Dynamics CRM, the user leverages Microsoft Outlook. Again, no new learning curve or additional application is forced upon your users. That's one less thing to launch on the desktop and one less vender application that needs to be supported. Usere only needs to launch Microsoft Outlook and continue working with an application they are already comfortable and happy with.
3. Financial Stability- Microsoft is in a league of its own when it comes to financial resources and commitment to their applications over time. Rarely have they ever gone after a software segment/application and not ended up the clear and dominant player.
4. Development Platform - This flexible architecture framework is built to meet the most advanced integration needs of your business. Several years ago, CRM software was primarily about contact, account, sales and marketing management. Today, Microsoft CRM is a product that every facet of your business can leverage.
If you would like to learn more about why I prefer Microsoft Dynamics CRM over Salesforce please give me, Rick Ferretti, a call at 704.280.0031 or contact us. I also welcome the opportunity to give you a demonstration of Microsoft Dynamics CRM.
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.