Articles By: InterDyn Artis

Microsoft Dynamics CRM Customization: Copy Address Dialog

Here's another in a series of Microsoft Dynamics CRM customization walkthroughs. CRM Customization: How to copy an entire address Copying an address from an account record in Dynamics CRM can be a little bit tricky. If you click in the address box itself, then highlighting the address opens the address editor and de-selects the address …

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Microsoft Dynamics CRM Customization: Multi-value selection

Microsoft Dynamics CRM customizations transform an already powerful out-of-the-box software solution into a tailor-made CRM solution that fits every need of your business. The technical team at InterDyn Artis has worked with companies across the Southeast to improve unique processes with advanced Microsoft Dynamics CRM customization. These include (among many others) adding an easier way to record …

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How to Back Up the Encryption Key for Your CRM Organization

With the arrival of Microsoft Dynamics CRM 2015, I wanted to reiterate the importance of backing up the encryption key for your CRM organization. Beginning with CRM 2013, data encryption was enabled by default on new and upgraded organizations. When upgrading, moving, or restoring your CRM organization, it is important that you know this encryption …

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24 Wildly Creative Ways Companies Use Microsoft Dynamics CRM to Drive Revenue and Serve Customers

How do businesses use CRM? In most cases they use customer relationship management (CRM) to manage interactions with customers, clients, and sales prospects. But wait, there are creative ways you can use Microsoft Dynamics CRM.  In a new white paper, written by CRM Software Blog, entitled 24 Wildly Creative Ways Companies Use Microsoft Dynamics CRM …

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5 Steps to Ensure a Quality Prospect by Designing Workflows and Email Templates in Microsoft Dynamics CRM 2011

As Marketing Manager at InterDyn Artis, I have learned that by creating workflows and email templates to nurture prospects (referenced as a lead in Microsoft Dynamics CRM) before assigning these prospects to sales, I can help ensure a quality prospect. This process will give your sales team confidence that marketing has generated a quality lead. …

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How Would Your Clients be Impacted if an Employee Took a Leave of Absence – Microsoft Dynamics CRM Makes for a Smooth Transition

In the beginning of 2011, I was preparing to be out of the office for 3 months. I had a baby on the way, so it was impossible to pinpoint the “start date” for my leave. Many people in a similar account management role might be overwhelmed by that thought. How will my clients be …

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Tips for a Successful Product Launch with Microsoft Dynamics CRM

Have you ever been tasked with launching a new product? When launching a new product offering at InterDyn Artis we increase our possibilities for success by entering a campaign into Microsoft Dynamics CRM. As marketing manager at InterDyn Artis I was recently tasked with launching ProclaimCRM (church management software built on Microsoft Dynamics CRM).  Following …

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Help, Our Church Is Growing! ProclaimCRM Helps Manage Growing Churches

Research shows that over the past several years churches have experienced a 43% increase in their attendance. The church I attend is no exception; it has grown by 40% over the last five years. In addition to our two Sunday services, we have added a Saturday evening service and two satellite churches.  Is your church …

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The Total Economic Impact of Microsoft Dynamics CRM 2011 – Study By Forrester Consulting

InterDyn Artis would like to share with you Forrester Consulting’s study, The Total Economic Impact of Microsoft Dynamics CRM 2011. This study has provided our clients with the framework they need to evaluate the potential financial impact of deploying Microsoft Dynamics CRM 2011.  The fundamental business needs that drive the requirement for effective and efficient …

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