How much is YOUR time worth? The Small Business Administration (SBA) estimates that small to medium-sized business owners spend up to 25% of their time on employment-related paperwork. Outsourcing even […]
Articles By: SMBSuite
Talking CRM With Your Service Manager
If your organization has to schedule resources of any kind—people, equipment, vehicles, buildings, and so forth—it's a daily chore of your service manager to make sure these limited resources are […]
Talking CRM with your Marketing Manager
To effectively design compelling marketing campaigns that present new products and services to customers and new prospects, your marketing manager needs powerful, easy-to-use tools with which to analyze your customer […]
Talking CRM With Your IT Manager
When evaluating the technical implications of CRM deployment, remember that CRM is foremost a technology that can help propel your business, instead of a tool that dictates your business processes. […]
Talking CRM With Your Sales Manager
To ensure that sales representatives meet their objectives, your sales manager continually needs information from them about leads and active prospects. Here's how you can work with your sales manager […]
How to Choose Customer Relationship Management (CRM) Software: 6 Questions To Ask Your Customer Service Manager
Today competitive advantage increasingly depends on how organizations manage their customer relationships—and not simply on how well they design and build their products. Companies must implement strategies that enable them […]
Talking Customer Relationship Management Software with a CFO
To ensure that finance meets its objectives, your CFO needs information about issues like total cost of ownership (TCO) and return on investment (ROI). Here's how you can talk to […]
Small Business Customer Relationship Management Software: What You Need To Know
Small business owners keep asking the same question: “Do I really need a customer relationship management system?” Organizations with small budgets often see CRM as a luxury item. A key […]
Power Up Customer Satisfaction and Retention
Getting the most out of your customer data and business information Customer relationships matter. Period. In an era of fast business transactions, immediate need gratification, and tight budgets, the relationship […]
Using CRM To Find More Business Opportunity
Customer Relationship Management (CRM) has typically been viewed as a technology and not as a tool for greater opportunity. As such, much of the focus of business is on the […]
Talking CRM With Your Service Manager
If your organization has to schedule resources of any kind—people, equipment, vehicles, buildings, and so forth—it's a daily chore of your service manager to make sure these limited resources are […]
Talking CRM with your Marketing Manager
To effectively design compelling marketing campaigns that present new products and services to customers and new prospects, your marketing manager needs powerful, easy-to-use tools with which to analyze your customer […]
Talking CRM With Your IT Manager
When evaluating the technical implications of CRM deployment, remember that CRM is foremost a technology that can help propel your business, instead of a tool that dictates your business processes. […]
Talking CRM With Your Sales Manager
To ensure that sales representatives meet their objectives, your sales manager continually needs information from them about leads and active prospects. Here's how you can work with your sales manager […]
How to Choose Customer Relationship Management (CRM) Software: 6 Questions To Ask Your Customer Service Manager
Today competitive advantage increasingly depends on how organizations manage their customer relationships—and not simply on how well they design and build their products. Companies must implement strategies that enable them […]
Talking Customer Relationship Management Software with a CFO
To ensure that finance meets its objectives, your CFO needs information about issues like total cost of ownership (TCO) and return on investment (ROI). Here's how you can talk to […]
Small Business Customer Relationship Management Software: What You Need To Know
Small business owners keep asking the same question: “Do I really need a customer relationship management system?” Organizations with small budgets often see CRM as a luxury item. A key […]
Power Up Customer Satisfaction and Retention
Getting the most out of your customer data and business information Customer relationships matter. Period. In an era of fast business transactions, immediate need gratification, and tight budgets, the relationship […]
Using CRM To Find More Business Opportunity
Customer Relationship Management (CRM) has typically been viewed as a technology and not as a tool for greater opportunity. As such, much of the focus of business is on the […]