To ensure that sales representatives meet their objectives, your sales manager continually needs information from them about leads and active prospects. Here's how you can work with your sales manager to find out how CRM can best support sales goals.
Your sales manager's CRM priority: pursuing revenue
The sales manager is focused on moving your product and targets the following CRM evaluation issues:
Supporting sales staff's efforts to secure business
Avoiding the disruption of a complete systems replacement
Obtaining personalized vendor support for new systems
Providing the data necessary to support sales goals
Integrating new solutions with existing data systems
Get the details you need on how CRM can support revenue-generating activities:
What kinds of sales history and forecasting data are now available?
What kinds of new CRM tools would help the team sell?
How much training do you foresee your team needing?
How are we currently tracking the competition?
The sales manager is your best ally for initiating a CRM project. Champion the CRM selection process with sales input to gain compliance when the sales division uses the new tools. Investing in the right CRM solution supports your sales team's best practices, resulting in the optimal outcome: closing more deals.
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