When implementing Microsoft Dynamics CRM, many people save security for last because of the many screens and questions that need to be answered, or worst yet, some give everyone Administrator […]
Articles By: Affiliated Resource Group
Webinar - Accelerate Your Sales and Marketing in 2013 with CRM
Wouldn’t be great if you could close more sales in less time, shorten your sales cycle, and smoothly manage the sales and marketing processes this year? Well you can! Now […]
Getting the Most Efficiency with Activities in CRM
Dynamics CRM is a software tool that allows companies to implement their own specific Customer Relationship strategy as opposed to a strategy dictated by the software itself. Similarly, the system […]
CRM Impacting The Bottom Line
CRM systems are considered tools, like paint and canvas, but they do not automatically come with the brilliance to create a work of art. That comes with skills that are […]
Knowledge Is Power – Top 8 CRM Resource Recommendations
At Affiliated, many of our Microsoft Dynamics CRM customers are impressed to learn about some of the excellent and mostly free educational resources available on the web for users and administrators […]
Provide Better And More Cost Effective Customer Service With eService Accelerator
Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you”, money is spent. It may be the 10 minutes on the phone collecting and documenting the issue(s) or answering simple questions or even documenting the answers for future use. The net result is that every time the phone rings your company spends money.
Effectively Manage Your Social Networking Strategy with the Microsoft Dynamics CRM Social Networking Accelerator
According to a March 2009 study by Nielson, social networks and blogs are now the 4th most popular online activity, ahead of personal email. In addition, time spent on social networking […]
Increase Your Efficiency With The CRM 4.0 Notification Accelerator
This blog post is going to tell you HOW to use this Accelerator to increase your effectiveness in your utilization of Microsoft CRM 4.0.
Webinar - Accelerate Your Sales and Marketing in 2013 with CRM
Wouldn’t be great if you could close more sales in less time, shorten your sales cycle, and smoothly manage the sales and marketing processes this year? Well you can! Now […]
Getting the Most Efficiency with Activities in CRM
Dynamics CRM is a software tool that allows companies to implement their own specific Customer Relationship strategy as opposed to a strategy dictated by the software itself. Similarly, the system […]
CRM Impacting The Bottom Line
CRM systems are considered tools, like paint and canvas, but they do not automatically come with the brilliance to create a work of art. That comes with skills that are […]
Knowledge Is Power – Top 8 CRM Resource Recommendations
At Affiliated, many of our Microsoft Dynamics CRM customers are impressed to learn about some of the excellent and mostly free educational resources available on the web for users and administrators […]
Provide Better And More Cost Effective Customer Service With eService Accelerator
Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you”, money is spent. It may be the 10 minutes on the phone collecting and documenting the issue(s) or answering simple questions or even documenting the answers for future use. The net result is that every time the phone rings your company spends money.
Effectively Manage Your Social Networking Strategy with the Microsoft Dynamics CRM Social Networking Accelerator
According to a March 2009 study by Nielson, social networks and blogs are now the 4th most popular online activity, ahead of personal email. In addition, time spent on social networking […]
Increase Your Efficiency With The CRM 4.0 Notification Accelerator
This blog post is going to tell you HOW to use this Accelerator to increase your effectiveness in your utilization of Microsoft CRM 4.0.